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Installation of patch won't go past 27%

STAR WARS: The Old Republic > English > Customer Service
Installation of patch won't go past 27%
First BioWare Post First BioWare Post

Werruraz's Avatar


Werruraz
06.27.2012 , 02:35 AM | #1
I have tried everything so far, I have ran CHKDSK, Memtest, deleted various files, used the repair utility.

Trying to look at the error log but the "Launcher.exe" process won't terminate and won't let me access files, only way I can stop this is being doing a hard reset, which isn't ideal.

I will reboot now and post the error log.

Kindajenin's Avatar


Kindajenin
06.27.2012 , 02:39 AM | #2 Click here to go to the next staff post in this thread. Next  
Greetings Werruraz,

Please go to www.swtor.com/download and download the setup file again and run it.(Please run the file as Administrator and add an exception for SWTOR_setup.exe to your firewall and anti-virus software).

This will reinstall the Launcher, it will not download the game content again.

We hope this resolves the issue for you!
Kindajenin| BioWare Customer Service Forum Support

Werruraz's Avatar


Werruraz
06.27.2012 , 02:43 AM | #3
I have also tried those.

I can't seem to access the error logs "Cannot read from source file or disk"

Been messing about for 9 hours now, just going reinstall the game onto a different drive...

Kindajenin's Avatar


Kindajenin
06.27.2012 , 02:45 AM | #4 This is the last staff post in this thread.  
Greetings Werruraz,

Let me know how you get on and report back to this thread.

Thank you.
Kindajenin| BioWare Customer Service Forum Support

Werruraz's Avatar


Werruraz
06.27.2012 , 04:03 AM | #5
Successfully patched and logging into game now.