Please upgrade your browser for the best possible experience.

Chrome Firefox Internet Explorer

Game Crashes, log back in immediately - 2 hour queue

STAR WARS: The Old Republic > English > Customer Service (Read-Only)
Game Crashes, log back in immediately - 2 hour queue

Obscognito's Avatar

12.18.2011 , 04:27 PM | #1
This is entirely unacceptable. The game has memory leaks and crashes then when I log back in taking less than 60 seconds I'm placed back in the 600+ queue. This is the second time today. My hammer station group just lost their tank, so this problem affects more than just me, it affects 4 other people playing your game. Customer experience is everything. You need to address this problem.

Simple solution: 3-5 minute window where spot on server is reserved. That way if someone's computer crashes or the client crashes, or the internet borks or whatever, they can still log back in.

Noviru's Avatar

12.18.2011 , 04:28 PM | #2
Hello Obscognito,

We understand that server queues are a hot topic of discussion on the forums and that it can be a source of frustrations. We are aware of the disconnect issues and our teams are monitoring the situation. Currently there is a thread discussing this topic, located here: Server Queue after Disconnect. We will now be closing this thread to keep the forums better organized.

Thanks you for understanding.