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Could we please get a confirmation from someone at bw about our ce order?

STAR WARS: The Old Republic > English > Customer Service (Read-Only)
Could we please get a confirmation from someone at bw about our ce order?
 

Weeeezy's Avatar


Weeeezy
12.18.2011 , 02:15 PM | #1
This is ridiculous, we are in the dark on the shipping date and launch is in TWO DAYS. Origin is useless as they have been inconsistent and inaccurate with their answers. Could a mod get in contact with SR or any upper management and have them to address this issue? We paid $150 + for the CE and ending up getting the WORST CUSTOMER SERVICE in the history of MMOs.

Revenar's Avatar


Revenar
12.18.2011 , 02:16 PM | #2
Quote: Originally Posted by Weeeezy View Post
This is ridiculous, we are in the dark on the shipping date and launch is in TWO DAYS. Origin is useless as they have been inconsistent and inaccurate with their answers. Could a mod get in contact with SR or any upper management and have them to address this issue? We paid $150 + for the CE and ending up getting the WORST CUSTOMER SERVICE in the history of MMOs.

You would need to contact Customer Service for whomever you ordered the CE from, not Bioware.

Faeld's Avatar


Faeld
12.18.2011 , 02:29 PM | #3
Most places have sent out their orders already and will be delivered either on monday or tuesday depending on ur choice of shipping. Also we get a nice 2 days of grace before we have to update our accounts with product keys.