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Character Transfer, Server Populations and You

STAR WARS: The Old Republic > English > General Discussion
Character Transfer, Server Populations and You
First BioWare Post First BioWare Post

Kourage's Avatar


Kourage
06.07.2012 , 09:56 AM | #841
PLEASE

Merge Krayiss Obelisk to Shadow Hand.


I rerolled on Shadow hand because my server was just about dead and Shadow hand was very active. It's almost as dead as my old server now and I've been playing on The Fatman instead. There's no chance of me getting a transfer to The Fatman, it's a PvP server and my other 2 are PvE. But I'd be much more likely to go back to playing my other characters if they were on the same server. Otherwise, I'll simply stick to The Fatman. A lot of players will do the same.
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AceMcVeer's Avatar


AceMcVeer
06.07.2012 , 09:56 AM | #842
Quote: Originally Posted by Scorpienne View Post
Heh, check the username I'm that person - that's my thread! :-D I wrote it, it's my analysis, I've been updating it for weeks...

Trust me when I say, as the author of the thread you're citing to disprove me, that I know what I meant when I wrote it...

Paige

That dude just got burned worse than Anakin on Mustafar.

Kubernetic's Avatar


Kubernetic
06.07.2012 , 10:00 AM | #843
Quote: Originally Posted by MadHobbit View Post
I am a bit curious on why it is so hard to transfer char? I have been playing City of Heroes for 8 years, when they added char transfers, it was less than 5 mins. now 2+years later it takes only about 1 min and it has been all automated from day 1. unless iI am mistaken our chars are part of a database, and some field has the server name. that is the only thing they are changing, I could see stuff on the GTN being a bit of a problem. well we should know by the 13 how things are going.
This is all well and good, right up until you add Legacy levels into the mix. At that point, you can't simply transfer characters over without losing massive amounts of Legacy XP and perks.

Once Legacy is added, now the entire process becomes a "Sort And Compare" operation... where the existing characters on the destination server need to be loaded, analyzed, and then compared to the incoming characters from the origin server, to determine total analytics and figure out which Legacy level is being adopted, which Legacy perks and unlocks from one server get initiated over on the other server, etc.

This analytics process is the bear. I suspect this City of Heroes game has nothing like Legacy bunking up the works. And even you admit that they had to ADD character transfers into the system, meaning it wasn't there at launch, even as simple as it was on their servers.
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JeramieCrowe's Avatar


JeramieCrowe
06.07.2012 , 10:02 AM | #844
Quote: Originally Posted by Kubernetic View Post
This is all well and good, right up until you add Legacy levels into the mix. At that point, you can't simply transfer characters over without losing massive amounts of Legacy XP and perks.

Once Legacy is added, now the entire process becomes a "Sort And Compare" operation... where the existing characters on the destination server need to be loaded, analyzed, and then compared to the incoming characters from the origin server, to determine total analytics and figure out which Legacy level is being adopted, which Legacy perks and unlocks from one server get initiated over on the other server, etc.

This analytics process is the bear. I suspect this City of Heroes game has nothing like Legacy bunking up the works. And even you admit that they had to ADD character transfers into the system, meaning it wasn't there at launch, even as simple as it was on their servers.
^^ This. BioWare tested server transfer software in closed beta, and it was quite successful. However, even the devs stated that Legacy complicates the transfers.
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Kindara's Avatar


Kindara
06.07.2012 , 10:07 AM | #845
We understand that some of you may be looking to consolidate characters from a variety of origin servers onto one server, and others may be anxious to move to a specific server to be with friends. With the restrictions of this initial service, that may not be possible. We still believe that you will enjoy playing on a higher population server and hope you'll take advantage of the service, but you won't be forced to transfer. Future versions of the Character Transfer Service may allow more options in your choice of destination servers and may require a transfer fee.

Everytime I read that line from the announcement I just get angrier and angrier. I can undertstand moving the dead servers first they should be priority their gameplay and fun is affected the most but your pretty much telling another section of the population you only want their money for their woes. Its a load of bullcrap.

Please get your crap together and do another round of free transfers for those that isn't getting to transfer originally giving some people some ability to increase their enjoyment of gameplay as well. Right now I see no future increase of fun for me. If my fun can't increase my funds will atleast increase 15 dollars a month when my sub runs out next month.

And dont jerk us around about it..we've all had just about enough of that.

Codek's Avatar


Codek
06.07.2012 , 10:09 AM | #846
Is there any possibility that we can receive a list of only those servers that will be source servers early? I understand that BW is trying to avoid a mass number of people logging on to other servers to secure names/ scope out the planet/ exploit the economy. I also see no problem with knowing what planets have been declared as "abandon ship". Not much people can do beside get the word out to others on the servers and prepare for the jump.

I would very much appreciated knowing this for the sake of making any preperations needed for organizing my own and fellow friend characters for transfer if the need arises.
~Codek

samikf's Avatar


samikf
06.07.2012 , 10:11 AM | #847
The reports now seem to say that I, for certain, cannot choose the server where my characters will go.

This is a bad thing, Bioware. I have two level 50's and a fairly high legacy on a dead PVP server. Since the server died I have been enjoying the game, as Bioware instructed. I now have six mid level alts with very good crafting skills to complement my mains on a mid load RP-PVP server. I have used quite a bit of time and effort to level the characters and especially their crafting skills. I was fully expecting to pay for the transfer of my mains.

So, apparently I am stuck? I won't level another batch of six alts and their crafting skills from scratch and I can't see any mention of paid transfers to a server of my own choosing. I hope that I am mistaken, but this is the last straw if I am not. Make no mistake about it.

nessessary's Avatar


nessessary
06.07.2012 , 10:15 AM | #848
Here, here. I totally agree that EA should be offering gratis, entire guild transfers. As is pointed out in this post, EA/BW were the ones that decided which server guilds were assigned to anyway.
Quote: Originally Posted by Aekbrea View Post
I think line item #8 (Guilds will not be transferred) is a bad decision on EA/BioWare's part...Guilds are the strongest part of the community, and they deserve to be transferred to higher population servers gratis. ESPECIALLY since many of them were placed on the origin server by EA/BioWare.

Failure to acknowledge the importance of guilds and the need to move them for free appears to be a little more than a cash grab decision from the customer/player-base point-of-view...Greed is not what is needed here, and cost deferment to offset the labor is not the solution to the current drought of players on 95% of SWTOR servers. The current players and their guilds are not the parties responsible for the state of the server populations.

In the current situation, OUTSTANDING customer service is needed above all things! This is even more true when dealing with loyal customers. I would suggest that guilds with more than 10 or more active players should be moved for free...yes, EA/BioWare misses out on a bunch of transfer fees, but they would certainly retain entire swathes of players for rendering good customer service.

The SWTOR team has sensibly acknowledged loyal customers before, it is time for them to do so again. Speak up for a sensible need for free guild transfers!

Exsidium's Avatar


Exsidium
06.07.2012 , 10:17 AM | #849
You guys really underdelivered here, you know that?
You promised transfers coming soon, so that friends could play with friends, and all get together on the same server.
My guild, being on a dying PvE server, and wanting to make the eventual move to a PVP server, had to make a call based on the information you gave. Being the GM, I rolled another toon on a better (but not heavy, as we took that into consideration as possibly being restricted) populated server, which was RP-PVP. I did this shortly before 1.2 hit. I restarted the guild and started recruiting there, with the promise to my members that transfers were coming in summer, and the rest of our guild members would join us then. My original members? No longer able to queue up, have stopped playing, with the plans of coming back at 1.3, when these transfers were promised. I was going to transfer my other character as well, and planned to pay for it.
Now, transfers are coming on time as promised, but they are free only with heavy restrictions. I understand a heavy population restriction. Having a pool of choices for servers to transfer to within the population restriction restraints would have been perfect. Instead, you tell us which servers are even available to transfer from, and then which ones we can go to. To top it off, PvP servers are not an option now as the guild was originally formed on a PvE server.
Now, rated matches are going to start, and several of my core members on the other server are permanently unsubbing due to the vague statement of a possible future of paid transfers with no foreseeable ETA.
Now I'm short members, and the guys I've reformed the guild with on the other server won't get what was promised to help support the guild in rated WZ's.
The crappiest part about it? I like my guild, but my core members are real life friends who I've been gaming with for years. Now I'm torn between staying with my guild and riding this out to see where the game ends up, or joining my friends in another game.
I've been with you since the start BW. Stuck up for you plenty of times, even sometimes while having to grit my teeth slightly, but I've stuck by you. And yet here we are again, with another overpromised and underdelivered situation. It's unacceptable service.

Feartheswans's Avatar


Feartheswans
06.07.2012 , 10:18 AM | #850
Quote: Originally Posted by BlueSkittles View Post
So now will you give us cross-server LFG? Because there is no *********** way that enough people are going to transfer to a destination server to keep queue times low. Or are your EA masters just wanting you to make people pay to transfer where they actually want to go. Way to over-promise again.

They'll give it to us in the same amount of time it took Blizzard to give it to us, Approx 5 years.