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Cant get support trough e-mail

STAR WARS: The Old Republic > English > Customer Service
Cant get support trough e-mail

Mamono's Avatar

12.18.2011 , 09:38 AM | #1
I send an e-mail to get support for my account. I get an e-mail back that you do not give e-mail support for security on accounts. I have to call you.
And on top of that, there is no toll-free phone number that I can call (dont live in UK or germany) .
So if I want support I have to pay up 30 euros++? Is there an other way to get help?

watitiskids's Avatar

12.18.2011 , 09:43 AM | #2
lol nope.

Trust me, I worked on getting it done for 6 days and finally just had to suck it up and wait. I waited many times for 2+ hours on the phone just to be disconnected. So if you do opt to call that's what your looking forward to.

Honestly it's complete and utter malarkey and Bioware should do something about it.
(insert lightsaber)