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Reported Gold farmers spam, then my account gets banned

STAR WARS: The Old Republic > English > Customer Service
Reported Gold farmers spam, then my account gets banned
First BioWare Post First BioWare Post

Noveske's Avatar


Noveske
12.18.2011 , 08:23 AM | #1
hi,
Is there something wrong with the Report Spam command in general chat?

I reported two names for spamming their gold farming website on Infinite Empire server, then I try to log back in later to see my account disabled.

I sent a ticket in and waiting for a response (Ticket# 1091392)

Lepra's Avatar


Lepra
12.18.2011 , 08:24 AM | #2
Hope you didnt called em names and flamed em in general ?
Stop use the mouse to use the skills. fix your keybindings

Noveske's Avatar


Noveske
12.18.2011 , 08:30 AM | #3
nope, just right clicked on their names, pulled down the menu, and Report Spam

Antrican's Avatar


Antrican
12.18.2011 , 09:09 AM | #4 This is the last staff post in this thread.  
Greetings Noveske,

Thank you for sending a ticket regarding this issue. If you do think the sanction has been too harsh or if there has been an error, our team will get back to you as soon as possible.

Thank you for your patience!

Antrican | BioWare Customer Service – Forum Support

Peetza's Avatar


Peetza
12.18.2011 , 09:12 AM | #5
Quote: Originally Posted by T3-F5 View Post
Greetings Noveske,

Thank you for sending a ticket regarding this issue. If you do think the sanction has been too harsh or if there has been an error, our team will get back to you as soon as possible.

Thank you for your patience!
lolwut?
remoterenderer.dll pwnd me TWICE

Zezel's Avatar


Zezel
12.18.2011 , 09:13 AM | #6
Quote: Originally Posted by t3-f5 View Post
greetings noveske,

thank you for sending a ticket regarding this issue. If you do think the sanction has been too harsh or if there has been an error, our team will get back to you as soon as possible.

Thank you for your patience!
lmao ??????

Noveske's Avatar


Noveske
12.18.2011 , 09:49 AM | #7
uh ..... I think CS is supposed to ban the gold farmers and not the person who reported them?

================================================== ==

Star Wars: The Old Republic Terms of Service support@swtor.com via bioware-mailer.com
10:26 PM (9 hours ago)

Dear Noveske


Thank you for reporting this incident to us.

We will investigate the issue thoroughly and will act according to our internal policies, but I can assure you that we take any such violations seriously.

We want to thank you for helping us to keep Star Wars: The Old Republic a fun and enjoyable experience for all.

Please note that you should not expect to receive any further communication from us on this matter while we investigate.

================================================== =====

TheDrJack's Avatar


TheDrJack
12.18.2011 , 09:58 AM | #8
I thought it was just the servers... Bioware seems to be failing hard.
"Vi Veri Veniversum Vivus Vici" - V.

_____________________

Noveske's Avatar


Noveske
12.18.2011 , 11:50 AM | #9
uhh, am I good now ??

PS - BW CS , Thank you for reactivating my account

================================
Salutations Veena,


Je suis A9-Q7, droïde de protocole chargé des relations humano-cyborg.

J’accuse réception de votre transmission.

Après investigation, il aparait qu'il y a eu un malentendu en votre compte et celui-ci que vous aviez rapporter.

Nous nous excusons de la gène occassionée. Vous pouvez dès à présent vous connecter de nouveau sur votre compte.

Pour toute autre question ou renseignement supplémentaire, n’hésitez pas à nous contacter !

Le support galactique est notre spécialité.

Cordialement,

Benoit (alias Droïde de protocole A9-Q7)

Le Service Clients Star Wars: The Old Republic

Merci de bien vouloir partager vos commentaires et suggestions concernant notre service clientèle en remplissant cette enquête de satisfaction afin d'améliorer la qualité de nos services!

renegadeimp's Avatar


renegadeimp
12.18.2011 , 11:51 AM | #10
Guys, please stop trying to troll the mod or start rumours. Nobody here knows why the player recieved a suspension or ban.

AS the CS reply shows, they made an error, apologised, and the player can now log back into the account.
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