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Why Do I have to visit Twitter to get TOR info ?

STAR WARS: The Old Republic > English > General Discussion
Why Do I have to visit Twitter to get TOR info ?
First BioWare Post First BioWare Post

AllisonBerryman's Avatar


AllisonBerryman
05.30.2012 , 01:41 PM | #11 Click here to go to the next staff post in this thread. Next  
Hey everyone - we do use several methods to get information out there, and social media is one of those methods. However, for anything that is critical to the service (maintenance announcements and updates, etc) and for our blogs and Q&As (which often contain new information that is of interest to the community), we use multiple methods - forum posts, tweets, and Facebook posts. For instance, we put a message in our launcher, a post on our forums, and information on Twitter earlier today when we experienced issues with some of the servers after maintenance. Anytime we're sharing something important and new, you will definitely see it here and on the site, as well as on other outlets that may be more convenient for some of our community. We encourage you to check our community blog and developer tracker frequently for news and information!

Catch_TwentyTwo's Avatar


Catch_TwentyTwo
05.30.2012 , 01:42 PM | #12
Quote: Originally Posted by Tentlord View Post
Hi all,

Is it just me or do other people feel the same about this, Everytime the devs are communicating anything to us why on earth are they asking to go onto Twitter ? ! why do I need a Twitter account to get info for swtor. All info relevant to the game im paying 9 a month for should on these Forums not Twattter.

I hate these social websites where people post silly things about anything boring theyre doing.

SO please bio can you get the info about patches, new content, bugs, whatever you are communicating back to us, your paying customers all available on these Forums.
Oh, and just for Jollies...

Patches: http://www.swtor.com/patchnotes & http://www.swtor.com/test-center

New content: http://www.swtor.com/gameupdates & http://www.swtor.com/test-center

Bugs: http://www.swtor.com/community/devtracker.php & http://www.swtor.com/community/forumdisplay.php?f=3
CATCH TwentyTwo

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Tentlord's Avatar


Tentlord
05.30.2012 , 01:42 PM | #13
Ah nice point

I was annoyed when they announced the 1.3 details which we had to go to IGN to read from a post that linked the info on there....

Why not put the info on these the TOR forums instead for gods sake IGN didnt make TOR did they ?

Kthx's Avatar


Kthx
05.30.2012 , 01:43 PM | #14
Quote: Originally Posted by Celebrus View Post
Thats not an excuse to be used to avoid doing it, it's part of the damn job.
There is no job I am aware of that requires a worker to be the recipient of abuse.

Gaje's Avatar


Gaje
05.30.2012 , 01:47 PM | #15
Quote: Originally Posted by Kthx View Post
There is no job I am aware of that requires a worker to be the recipient of abuse.
QFE

When the lay-offs where announced last week i read posts applauding the decision to sack/part ways with Stephen Reid, now im not Fanboi, far from it but honestly i was slightly appalled that people were reveling in this guys misfortune, his fault or not for not being a bio ware employee, that was no way to treat somebody.
Formerly of Terentatek
Now playing on P5

Gaje's Avatar


Gaje
05.30.2012 , 01:49 PM | #16
Quote: Originally Posted by AllisonBerryman View Post
Hey everyone - we do use several methods to get information out there, and social media is one of those methods. However, for anything that is critical to the service (maintenance announcements and updates, etc) and for our blogs and Q&As (which often contain new information that is of interest to the community), we use multiple methods - forum posts, tweets, and Facebook posts. For instance, we put a message in our launcher, a post on our forums, and information on Twitter earlier today when we experienced issues with some of the servers after maintenance. Anytime we're sharing something important and new, you will definitely see it here and on the site, as well as on other outlets that may be more convenient for some of our community. We encourage you to check our community blog and developer tracker frequently for news and information!
I disagree with you

Most of the time Dev tracker moves about as fast as an old people's homes egg and spoon race

Its next to useless and most info is posted elsewhere before we receive an official post that shows on the Dev Tracker, IGN 1.3 update a fine example
Formerly of Terentatek
Now playing on P5

Celebrus's Avatar


Celebrus
05.30.2012 , 01:50 PM | #17
Quote: Originally Posted by Kthx View Post
There is no job I am aware of that requires a worker to be the recipient of abuse.
You should try working in the customer service or retail fields, your level of awareness will be broadened.

There are plenty of jobs that require you to either absorb or ignore abuse of some sort, when you start working you'll probably get to try one out eventually.

AkulaX's Avatar


AkulaX
05.30.2012 , 01:57 PM | #18
Quote: Originally Posted by Catch_TwentyTwo View Post
Well, for starters, you DO NOT need a Twitter account to read the Twitter updates....

Just visit https://twitter.com/SWTOR

Similarly, with Facebook, you don't need a Facebook account to read https://www.facebook.com/starwarstheoldrepublic

Any company that puts all of their communications into a single basket is foolish, which I guess is why Bioware use the tools readily available on the web...

They have a Youtube account as well, you know, are you anti that as well?
This pretty much sums it up nicely. The only real reason people are complaining about this is because they have a need in their life to complain about everything. The complaints here are grossly invalid. The idea is to have more outlets for information and not less. Since they saw it on twitter first, or heard about it some other site, they complain. The problem is that the information is easier to find and output on some forms of communication and harder on others. Spread it out to as many sources as possible to have the largest audience.

Tuscad's Avatar


Tuscad
05.30.2012 , 01:58 PM | #19
I am so glad that the term I came up with, or at least I believe I came up with has caught on. Oh how I love you so Twatter.
Date Joined: March 2009 - Date unsubbed: 9/18/2012
It's been real but the game just wasn't worth the sub for me anymore.
Star Wars: First Assault is an Xbox Live Arcade game: http://kotaku.com/5948064/um-whats-t...ox-live-arcade

TUXs's Avatar


TUXs
05.30.2012 , 02:08 PM | #20
Quote: Originally Posted by Balrizangor View Post
Because most gamers do not go to the games forums. Blizzard did a check and said less than 2% (maybe 3%, it was a long time back) of their subscribers even visit their forums, other game companies have found this to also be true.

Twitter on the other hand has all sorts of apps that let people see updates instantly on their smartphones for stuff they are following ...
What-freaking-ever lol! When was that Bliazzard check, 1998?!

There's NO CHANCE it's less than 20-25%. NONE! At least 20-25% of the players visit the forums I bet...they may not post, but this is 2012 dude. I PROMISE you that 2-3% is ridiculously low and probably not even a 10th of the true number.
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