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incompetence with extended notification

STAR WARS: The Old Republic > English > General Discussion
incompetence with extended notification
First BioWare Post First BioWare Post

Typeslice's Avatar

05.30.2012 , 08:06 AM | #41
Quote: Originally Posted by DaSmokesta View Post
It's not silly, its a service we pay for. How would you feel if you paid to have your car put in the shop at 10AM, and they tell you to be back at noon to pick it up, you show up, and now they are telling you 4PM.

Its the same concept. We have the right to be upset.
You own the car, you don't own the servers. Not the same.
Xaph'an / A'baddon - GM of Undercon
The Shadowlands

Typeslice's Avatar

05.30.2012 , 08:10 AM | #42
Quote: Originally Posted by aeterno View Post
Only thing that irks me at this stage is the fact I still have to follow twatter and fubook for friggin updates.

Nothing on the official site, nothing in the devtracker.

I was hoping this practice would die away when rockjaw got the can but alas, still beneath BW to communicate directly to people on their official sites.
Doesn't really apply to this thread. Additional down times for EU servers were posted as a sticky as soon as the forums went back up. Also, with server downtimes it makes perfect sense to use social media for updates, because when the servers are down, the forums are down.
Xaph'an / A'baddon - GM of Undercon
The Shadowlands

Balrizangor's Avatar

05.30.2012 , 08:23 AM | #43
Quote: Originally Posted by DaSmokesta View Post
They should have done this several times on a test server, and had it rehearsed to the point where they would know EXACTLY how long it would take. The whole "Its taking longer than we thought" is crap. When you update something of this scale, you need to know exactly how long its going to take, not leave it to chance.
LOL ...

You must work in some field that has NOTHING to do with computers or almost any of the service based industries ...

Wait, do you even have a job (looking at your forum handle, I would guess not) ? Seriously, your post was great, it gave me and my team a good chuckle for the early morning, much appreciated
In umbris potestas est ("In the shadows, there is power")

Why Haven't They Fixed My Bug?? - I'm not the Author but it is a great read.

AllisonBerryman's Avatar

05.30.2012 , 08:28 AM | #44 Click here to go to the next staff post in this thread. Next  
Thanks for your patience, everyone. We know that it's frustrating if your server is affected by maintenance extensions, but we'll work to keep you updated as quickly as we can when we get new information. We encourage everyone to watch this post (or just follow us on Twitter if that's more convenient for you). Thanks for posting your feedback, but we're going to close this thread and ask that you please watch for our updates on maintenance.