Give. Bioware. Time.

I've been hearing constant complaints about Bioware and the game itself. I'm not going to lie here; I've made some of these complaints myself. Once I gave myself time to think it over, however, I realized that there's no point in being irritated. You people need to know that this is Bioware's -FIRST MMO-. They're still learning how to do it. It takes time to learn how to make sufficient patches on the first try, or to polish the game to a certain degree. As store-shelf game designers, Bioware is used to being able to fix a mistake a long while after's it's made because they notice during the development and testing process. In a video game, you have at least a couple of months of testing. In a mmo, they're rushing to put the patch out(Here, I'm not talking about the actual game, just the patch. Bioware had several months of BETA to test it). Until Bioware learns some of these skills needed to run an MMO, we will notice some issues.

On top of inexperience, Bioware is also having issues with both EA and the Mass Effect 3 ending. EA has rushed them to complete both TOR and Mass Effect 3 on time in order to compete with other titles as is what happens when you have another company calling the shots for you. When it comes to Customer support, most of the issues people have are there simply because they've never played an MMO before. I've seen people complaining about selling something they needed and not getting a warning. That's simply how an MMO is. On top of that, TOR gets THOSANDS of help requests every day. If your ticket isn't addressed immediately, or is addressed inadequately, -BE PATIENT-. Continue asking for assistance if they failed to help you and you will get your answer eventually.

For those of you whom can't even log into the game due to crashes, I don't blame you for unsubscribing.....But if you do, and actually like the game, check back in with it eventually. Chances are, they will have fixed it.

Now then, before you say that I'm a Bioware/EA fanboy, please note that I have only ever played one Bioware game which was the original KOTOR and I preferred KOTOR II to that. When it comes to EA, I have two games by them that I don't really pay much mind.

I hear what you're saying, and they do STILL need time.
They needed a lot more before launch.

Still...this game isn't free.

So what you are essentially asking is that we keep paying them money until they finally deliver on a playable game.
A game they promised would work at launch.

I'm not sure I agree with that.
It's also a terrible business model.

- DH

I've been hearing constant complaints about Bioware and the game itself. I'm not going to lie here; I've made some of these complaints myself. Once I gave myself time to think it over, however, I realized that there's no point in being irritated. You people need to know that this is Bioware's -FIRST MMO-. They're still learning how to do it. It takes time to learn how to make sufficient patches on the first try, or to polish the game to a certain degree. As store-shelf game designers, Bioware is used to being able to fix a mistake a long while after's it's made because they notice during the development and testing process. In a video game, you have at least a couple of months of testing. In a mmo, they're rushing to put the patch out(Here, I'm not talking about the actual game, just the patch. Bioware had several months of BETA to test it). Until Bioware learns some of these skills needed to run an MMO, we will notice some issues.

On top of inexperience, Bioware is also having issues with both EA and the Mass Effect 3 ending. EA has rushed them to complete both TOR and Mass Effect 3 on time in order to compete with other titles as is what happens when you have another company calling the shots for you. When it comes to Customer support, most of the issues people have are there simply because they've never played an MMO before. I've seen people complaining about selling something they needed and not getting a warning. That's simply how an MMO is. On top of that, TOR gets THOSANDS of help requests every day. If your ticket isn't addressed immediately, or is addressed inadequately, -BE PATIENT-. Continue asking for assistance if they failed to help you and you will get your answer eventually.

For those of you whom can't even log into the game due to crashes, I don't blame you for unsubscribing.....But if you do, and actually like the game, check back in with it eventually. Chances are, they will have fixed it.

Now then, before you say that I'm a Bioware/EA fanboy, please note that I have only ever played one Bioware game which was the original KOTOR and I preferred KOTOR II to that. When it comes to EA, I have two games by them that I don't really pay much mind.

It takes tremendous work and time to create. It takes nothing to sit back and experience. The devs cannot generate content as fast as the hardcore players gobble it down.

I'm ok to give bioware time to finish their game.
But i will unsubscribe till the "moment of triumph".
But without subscribers, that wait for fixing stuff, they will lack of money.
Will they finish the game that not brings money? No.
I'm customer and i can whine about bad quality of product. They released it, so only their problems.

I've been hearing constant complaints about Bioware and the game itself. I'm not going to lie here; I've made some of these complaints myself. Once I gave myself time to think it over, however, I realized that there's no point in being irritated. You people need to know that this is Bioware's -FIRST MMO-. They're still learning how to do it. It takes time to learn how to make sufficient patches on the first try, or to polish the game to a certain degree. As store-shelf game designers, Bioware is used to being able to fix a mistake a long while after's it's made because they notice during the development and testing process. In a video game, you have at least a couple of months of testing. In a mmo, they're rushing to put the patch out(Here, I'm not talking about the actual game, just the patch. Bioware had several months of BETA to test it). Until Bioware learns some of these skills needed to run an MMO, we will notice some issues.