Please upgrade your browser for the best possible experience.

Chrome Firefox Internet Explorer
×

Security Key Unsubscribe

First BioWare Post First BioWare Post

Tatuaje's Avatar


Tatuaje
05.23.2012 , 12:19 PM | #1
Hello,
I am getting a new phone but am not sure when exactly. How can I unsubscribe from my security key for SWTOR?

Thank you
DANTE - Starsider
Kellers Void - Jedi Covenant

NuardonTheAmazin's Avatar


NuardonTheAmazin
05.23.2012 , 12:34 PM | #2
You need to contact CS and get it removed through them. Once they remove the key from your account, you can just delete the app.

http://www.swtor.com/support/form
Statement: Apathy is death.

Ratae's Avatar


Ratae
05.24.2012 , 07:30 AM | #3 Click here to go to the next staff post in this thread. Next  

Hello Tatuaje,

You would need to contact our support centre by telephone to get the key removed from your account. Please call our Accounts & Billing Customer Service team using the free-phone telephone numbers listed below:

USA: 1-855-GO-SWTOR (1-855-467-9867)
UK, Germany, France: 00800 0246 9273 (008000 BIOWARE)
(Australia, New Zealand, Hong Kong and Singapore: +800 0246 9273 (+8000 BIOWARE)

Please note: Calls made from landlines are toll-free, while those made from mobile devices may be subject to charges from your provider.

Thank you for your help.
Ratae | BioWare Customer Service - Forum Support