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security question bug *** seriously !!

STAR WARS: The Old Republic > English > Customer Service
security question bug *** seriously !!

cughin's Avatar


cughin
12.16.2011 , 04:45 AM | #1
i enter right answer and tells me its wrong, i know 100% its f^%king right

i try to call to get it reset but o no ur all unavailable

im seriously getting pissed off cause i cant get in to play
Cughin (Lieutenant FM)
Shadow Sith | Oceanic PvP/PvE Sith Guild

Guild Website | SWTOR Thread | SWTOR Site | Recruitment Vid

Dutch_Celt's Avatar


Dutch_Celt
12.16.2011 , 04:53 AM | #2
reset your password through the forgot password option, this will give you two more tries per reset.

If you really can't remember them, you might try the following, IF:

- you use autocomplete in your browser
- you didn't throw away cookies
- you are on the computer you registered the questions

Go create a new account, and go to the area you can put the security questions in.
If you are lucky, autocomplete will fill in the answers you gave.

Worked for me anyway

Valsehra's Avatar


Valsehra
12.17.2011 , 08:39 PM | #3
Excellent suggestion. Been battling with CS for 2 days now. But thank god for auto-correct! And thank god for your brilliance!!!! <3 My gratitude now I can finally play!

jarros's Avatar


jarros
12.17.2011 , 08:42 PM | #4
yep. its a massive problem that the devs are choosing to ignore right now.

Xinxang's Avatar


Xinxang
12.17.2011 , 08:44 PM | #5
I logged in at a friends house and got this bug. Its hard not to be depressed.

jarros's Avatar


jarros
12.17.2011 , 08:46 PM | #6
same. i just tried to log in to the forums on my phone, and it completely screwed me over. wish i had read about this bug before i did it UGHHHH.