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Give. Bioware. Time.


pppgggr's Avatar


pppgggr
05.09.2012 , 11:22 AM | #1
I've been hearing constant complaints about Bioware and the game itself. I'm not going to lie here; I've made some of these complaints myself. Once I gave myself time to think it over, however, I realized that there's no point in being irritated. You people need to know that this is Bioware's -FIRST MMO-. They're still learning how to do it. It takes time to learn how to make sufficient patches on the first try, or to polish the game to a certain degree. As store-shelf game designers, Bioware is used to being able to fix a mistake a long while after's it's made because they notice during the development and testing process. In a video game, you have at least a couple of months of testing. In a mmo, they're rushing to put the patch out(Here, I'm not talking about the actual game, just the patch. Bioware had several months of BETA to test it). Until Bioware learns some of these skills needed to run an MMO, we will notice some issues.

On top of inexperience, Bioware is also having issues with both EA and the Mass Effect 3 ending. EA has rushed them to complete both TOR and Mass Effect 3 on time in order to compete with other titles as is what happens when you have another company calling the shots for you. When it comes to Customer support, most of the issues people have are there simply because they've never played an MMO before. I've seen people complaining about selling something they needed and not getting a warning. That's simply how an MMO is. On top of that, TOR gets THOSANDS of help requests every day. If your ticket isn't addressed immediately, or is addressed inadequately, -BE PATIENT-. Continue asking for assistance if they failed to help you and you will get your answer eventually.

For those of you whom can't even log into the game due to crashes, I don't blame you for unsubscribing.....But if you do, and actually like the game, check back in with it eventually. Chances are, they will have fixed it.

Now then, before you say that I'm a Bioware/EA fanboy, please note that I have only ever played one Bioware game which was the original KOTOR and I preferred KOTOR II to that. When it comes to EA, I have two games by them that I don't really pay much mind.

pppgggr's Avatar


pppgggr
05.09.2012 , 11:23 AM | #2
This is a mispost. I meant to put this in General. Could an admin please move it?
(Nevermind. I realize this is in General now. I just saw suggestion box on the general page and didnt realize that that was a sub thread, and not the actual thread I was in.)

kitsinni's Avatar


kitsinni
05.09.2012 , 11:25 AM | #3
What you are asking for is peopple to be patient on the internet. That is an oxymoron.

-Sidac-'s Avatar


-Sidac-
05.09.2012 , 11:25 AM | #4
Being patient is one thing. I enjoy the game but, every game company has the same problem (this includes Bioware). They never learn from those who came before them. They ALWAYS make the same mistakes because they think their version of a catastrophe is better than the other 5000 attempts. They always come up ending like this.

it doesn't matter if it is your FIRST mmo or your 100th. Companies need to do their research before making and organizing content. If multiple companies come out saying "this idea was a complete and total screw up", think of something else. BW, didn't.

Tiaa's Avatar


Tiaa
05.09.2012 , 11:26 AM | #5
The problem is:

The ones that really matter usually don't even read this forum or make post in it.

That being the majority. They don't care if people dislike the game or what people think if they dislike it.

They either play or drop the game.

So if they are going to stay or quit, there is almost nothing Bioware can do about it.

And obviously by losing tons of subscribers, the majority aren't happy.

Anomorn's Avatar


Anomorn
05.09.2012 , 11:27 AM | #6
You should edit and paginate your thread. Maybe use colors. I agree with what you're saying, but your wall of text isn't going to blow up without you doing so.
Glowsticks of Nerf Dialogue
* World 3rd Tier Ⅰ Nightmare 16m * World 1st Tier Ⅱ Hard 8m *

codyr's Avatar


codyr
05.09.2012 , 11:29 AM | #7
the OP reminds me of the people who used to say we can't blame MS for how poorly made the Xbox is (the original) because it's their first console. i guess those kinds of people would just accept if the tires on their Daewoo automobile fell off on the freeway because hey, we just gotta give Daewoo time to figure out how to make cars that don't do this. so i was pretty ready to dismiss the whole post, but then i read this:

Quote: Originally Posted by pppgggr View Post
Now then, before you say that I'm a Bioware/EA fanboy, please note that I have only ever played one Bioware game which was the original KOTOR and I preferred KOTOR II to that.


good god man. do you prefer the prequels, too?

Gharlane's Avatar


Gharlane
05.09.2012 , 11:30 AM | #8
Honestly they don't have time and they know it. Fair or unfair they have to stop the bleeding, entice people back, merge servers, add lots of lvl 50 content (both PvP and PvE), optimize the engine and fix all the dang bugs. The MMO market is a crowded space and you cannot push out a product and figure you have 6 months to a year to get it squared away. I have really enjoyed playing but this game is in serious trouble.

Malt's Avatar


Malt
05.09.2012 , 11:31 AM | #9
ROFL! Didnt they start working on TOR in '08? I like this game alot, but frankly Bio-ware deserves every bit of ire directed at them. Their overall execution of TOR is pathetic and whoever was/is in charge should be removed.

zerosaint's Avatar


zerosaint
05.09.2012 , 11:31 AM | #10
Launch: Be patient! Give Bioware time. The game is new!
1 Month in: Game is just a month old, let them get things fixed! Geez!
3 Months in: 1.2 is going to solve most of your problems guys, just simmer down.
4 Months in: Let them fix what gotten broken, okay? Seriously you guys just want it now.
5 Months in: 1.3 is going to have everything you're asking for. Good lord you guys complain.


6 Months in: .....?
8 Months in:....?


Bioware has no problem taking my money why shouldn't we hold them to a higher standard?