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Double Maintenance Again This Week

STAR WARS: The Old Republic > English > General Discussion
Double Maintenance Again This Week

Kthx's Avatar


Kthx
05.08.2012 , 03:35 PM | #51
Quote: Originally Posted by Urdnaxela View Post
yes, the "fix ASAP" attitude is good, but some heads still gotta roll.
Why, how often do you guys fire people because they let a bug go live?

NoFishing's Avatar


NoFishing
05.08.2012 , 03:39 PM | #52
Quote: Originally Posted by Kallie View Post
It wouldn't bother me if they brought them down now.
Oh god please no. Please test this patch before deployment!

Lugosi's Avatar


Lugosi
05.08.2012 , 03:42 PM | #53
Quote: Originally Posted by StaticJoe View Post



The problem is it's NOT GAMEBREAKING--we can log in, we can play...what's the problem???? Guess what....THERE ISN'T ONE, at least one we need to lose ANOTHER days play over and can't wait until next week
Well it's gamebreaking to me. I'm losing 3.6% of my total cunning on my operative healer. Some of us see this as a pretty big deal.
Bargain not with the darkness, in time it will take us all.
Arms of the Abyss
Ilith - Akhroma - Molybdenum

Greggj's Avatar


Greggj
05.08.2012 , 03:43 PM | #54
Quote: Originally Posted by niiall View Post
I love this game, and im not going to stop playing it, but maintenance during the only time i can play really upsets me, and then to have it 2 nights in a row is a disaster for me.

I wish they would do it like road maintenance , it happens at 3am in Australia.
Same for me guess I will unsub and wait for the finished product.

Urdnaxela's Avatar


Urdnaxela
05.08.2012 , 03:43 PM | #55
Quote: Originally Posted by Kthx View Post
Why, how often do you guys fire people because they let a bug go live?
rarely (3 people last year)

because we test it. internal test, special department test and client test (on a server that's actually a (small) copy of the live server). and the client signs an agreement that the new version is ok and then, and only then, the new version is sent to the live servers.

sometimes, and only a few people are allowed to, hotfixes (or improvements) are sent directly on the live servers for various reasons. those people are usually not in the position of getting their heads chopped off. those people don't make changes to the code unless they are 100% foolproof. not that many people get to that position.

just a gist.

[edit] P.S. don't get me wrong, bugs happen. it's just that such an obvious bug, no matter if is a minor bug, a major bug or a critical bug, is unacceptable to pass through the tough tests. and say what you will, this is an OBVIOUS bug (just open the char tab).
Proud member of the Red Zone .

Teenki's Avatar


Teenki
05.08.2012 , 03:46 PM | #56
Quote: Originally Posted by Balrizangor View Post
Sooooooo many software developers on these forums, it is amazing ....
Of course there are. Even if there's just 1% of the total subscriber base that's still (based on the latest 1.3M number) 13,000. Programmers and DB admins are no longer rare as they were ten years ago.

Xeox's Avatar


Xeox
05.08.2012 , 03:48 PM | #57
I dont understand how a company lets gross incompetence like this keep happening

I run a multi national construction company and work all over the USA and Canada.

I have had a whole crew screw up, fired them all, replaced them all the next day and still have the job done.

This is an employers market with massive amount of skilled ppl looking, begging for work and alot of them are good, alot suck.

Fire the people who cannot manage, code, anticipate problems and replace them. nuff said

If coding is wrong, due to careless coding, fire the coder, replace them
If coding is wrong, due to mis-direction by management, fire the manger, replace them or promote competent ppl
If coding is wrong due to improper development and implication, fire developers, replace them

Some times you need to clean sweep a board and start fresh

But ffs quit letting **** happen each week.

Like ppl have said, PTS is ther for a reason with a vast amount of FREE labor to TEST this **** prior to live.

amantheil's Avatar


amantheil
05.08.2012 , 03:50 PM | #58
Quote: Originally Posted by Kthx View Post
Why, how often do you guys fire people because they let a bug go live?
Firing people is a little extreme...but I do think they need to revisit their process. It's one thing to occasionally introduce a new major bug (and I consider gear disappearing to be a major bug) or for your patch notes to be inaccurate. You can't ever completely eliminate bugs.

But to have it happen every patch and every week is just sloppy.

So unlike the guy above me, I don't think "heads need to roll". I do think they need to sit down in a conference room and go over their release process to figure out what's going wrong and how to fix it, if they haven't done so already.

Urdnaxela's Avatar


Urdnaxela
05.08.2012 , 03:50 PM | #59
Quote: Originally Posted by Teenki View Post
Of course there are. Even if there's just 1% of the total subscriber base that's still (based on the latest 1.3M number) 13,000. Programmers and DB admins are no longer rare as they were ten years ago.
and even more, it's not so unheard off IT "peeps" to like games... most of them started this path by playing computer games and 1) tweaking their computer to make the game run better, 2) creating applications to cheat

i know, i was hexa editing HOMM 2 saves to gimme resources and experience, as well as tweaking my PC and OS to make Carmageddon run on a poor Cyrix processor...
Proud member of the Red Zone .

grezgorz's Avatar


grezgorz
05.08.2012 , 03:53 PM | #60
Quote: Originally Posted by Samvan View Post
Or make a game that doesn't have a broken game engine at launch.

WHAT!
(Z)ERO Engine FTL!

TES Online is doomed! I wonder if it's too late to back out of that deal?