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Why does the West keep paying the price?

STAR WARS: The Old Republic > English > General Discussion
Why does the West keep paying the price?

Daphnis's Avatar


Daphnis
05.01.2012 , 05:18 PM | #81
I hope they eventually move to staggered maintenance windows so this can be a non-issue.

Darkulous's Avatar


Darkulous
05.01.2012 , 05:31 PM | #82
West Side!
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LeonBraun's Avatar


LeonBraun
05.01.2012 , 07:44 PM | #83
I was pretty shocked last night at 10pm server when my server went down...

There were many guildies on line, just getting going and a healthy 50+ in the fleet...

Now some would say 10pm is not exactly prime time for some, but 50+ on fleet is a substantial number active online on any TOR server, and I know a good many gamers with kids that don't even log in until 9 or 10pm at night...

I've never seen this kind of thing in the years that I've played MMO's... With all the number of things lifted right from WoW, one would think they would also borrow WoW's method of doing rotating/selected server maintenance downtimes.
Honalee - Guild Leader of Midnight Sunrise - The Harbinger Server

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Nonameavailable's Avatar


Nonameavailable
05.01.2012 , 07:52 PM | #84
I love the "first world problems!" and the "suck it up" responses. Maybe you should pay for your time yourself instead of getting your parents to pay, then you might think otherwise.

As for the basic tone of this thread, what it comes down to is people will eventually leave if they can't play at the times they want. Especially if they can't find a server in a time zone that allows them to play when they want. Yes it's only once a week (well sometimes), but I'm pretty sure more people are playing at midnight PST than they are at 5am CST.

Another issue is that due to the outage being at midnight you can't really get any kind of group going for any of the lengthy encounters. So it's pretty much a ghost town, due to the down time, around 11:00pm.

Anyway, I'll still play, might try Tera. Lots of people leaving... not sure if it's even worth talking about anymore.

Scerge's Avatar


Scerge
05.01.2012 , 09:14 PM | #85
Quote: Originally Posted by Staavis_SC View Post
So a few weeks back, I predicted that we would be seeing Maintenance windows moved up again, and last night's maintenance proved my projection was correct.

Here was my prophecy:

http://www.swtor.com/community/showp...7&postcount=62

The question is, why does the West Coast, and more importantly, Oceanica, have to keep bearing the brunt of maintenance windows, to benefit non-peak play times for Europe and the East Coast?

Let's look at these maintenance windows.

10pm - 2am (Pacific Daylight Time) is the equivalent of the following:

Sydney, Australia: 3pm - 7pm
Austin, Texas: 12am - 4am
New York City, New York: 1am - 5am
London, England: 6am - 10am

So, the time the servers return to operating is:

7pm Australia
4am Texas
5am New York
10am London

I would like someone from Bioware to provide me with hard numbers which prove that there are in fact more people playing and active at 10am in London, than there are a 10pm in Seattle, Portland and LA, or even at 7pm in Sydney.

Can you do that Bioware? Give us an explanation why the West continues to bear the brunt of maintenance windows, even though by all accounts, in the East and in Europe, servers return to operation during non-peak hours.

Or, alternatively, since you insist on the West bearing the full brunt on maintenace times, how about offering pro-rated subscription rates to compensate?

Or better yet, how about regional maintenance, so this can be a non-issue? Other MMOs do regional maintenace, so as to not inconvience their customers, so why not you as well?
All I see is crying here.
Americans get all the free stuff and benefits and the game has just been launched in some more euro countries.

Stop crying because someone took your candy away, you'll still get fat gradually!
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djlowballer's Avatar


djlowballer
05.01.2012 , 09:46 PM | #86
Man Bioware pushes the downtime forward once for a European holiday and so many people come crying. You want to know what is worse than having the servers go down once at 2200? Having the servers go down every week at 1900. I really have no sympathy in this situation.
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LeonBraun's Avatar


LeonBraun
05.01.2012 , 11:31 PM | #87
Quote: Originally Posted by djlowballer View Post
Man Bioware pushes the downtime forward once for a European holiday and so many people come crying. You want to know what is worse than having the servers go down once at 2200? Having the servers go down every week at 1900. I really have no sympathy in this situation.
Really neither should happen. This is 2012, not 1988. We have pretty decent tech now. If WoW can do selected server downtimes, why can't TOR? TOR has borrowed a ton from WoW, why not something like selected server maintenance?

On a side note... Many people's prime time is 2200, so 2200 is no better than 1900.
Honalee - Guild Leader of Midnight Sunrise - The Harbinger Server

The Lightwarder Legacy - The Harbinger Server Honalee - Honaloo - Hona - Panidora
Spyce - Cadogan - Praksas - Ratigan

Bocek's Avatar


Bocek
05.01.2012 , 11:47 PM | #88
Personally as an Aussie player last nights downtime was perfect. But all you west coasters can just relax the early game shutdown was a once off. You really need to read the forum stickies before posting.

We can go back to getting screwed over next week, but hey is nothing new fro Aussie MMO players.

HeavensAgent's Avatar


HeavensAgent
05.02.2012 , 12:01 AM | #89
Quote: Originally Posted by Daphnis View Post
I hope they eventually move to staggered maintenance windows so this can be a non-issue.
That is the stated intent.

djlowballer's Avatar


djlowballer
05.02.2012 , 12:11 AM | #90
Quote: Originally Posted by LeonBraun View Post
On a side note... Many people's prime time is 2200, so 2200 is no better than 1900.
Prime time is not counted on an individual basis. It is when the majority of people are logging on. For my guild and friends every Tuesday is a wash because playing after 2300 just isn't an option for those leading normal work/school schedules.

I fully support staggered update periods as a concept, but in this game I am not sure they would help people in my area. For some reason Bioware decided to put their "Asia Pacific" servers in eastern Australia (which is more "oceanic") . My latency to the "Asian" servers is actually double to triple that to the US West coast. No matter what happens I am screwed so yeah, I don't have much sympathy for somebody who has to experience an "inconvenient" downtime for one night.
The Swiftsure
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Gre'letha Kintunisi Guardian