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Free 30 days and Tauntaun Ram pet

STAR WARS: The Old Republic > English > General Discussion
Free 30 days and Tauntaun Ram pet
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Kabaal's Avatar


Kabaal
04.25.2012 , 12:16 PM | #41
The free 30 days have been added to my account now, 58 days remaining.

xxDarthBaberxx's Avatar


xxDarthBaberxx
04.25.2012 , 12:18 PM | #42
Quote: Originally Posted by DavidBass View Post
Hi everyone,

I apologize for the confusion surrounding this but the Legacy Promotion page is accurate. If your account met the Legacy Promotion requirements by April 22nd, you will receive your rewards via in-game mail by 11:59 pm CDT today:






Our APAC transfer community will receive their Tauntaun Ram Pets slightly later due to issues involving in-game mail for transfer accounts. Here's Stephen's post:



For more information on the Legacy Promotion, read here.

We hope this sheds some light on the matter. Again, apologies for any confusion this caused!

Your customer service over the phone told me that since my account expired last night 4/24/12 that I no longer qualify on that account for the free 30 days that you promised. I have had a level 50 on that account for over a month and am legacy level 25. But because I let my account expire one day before you applied the 30 days I was SOL.

So do I listen to what is being said here or do I listen to what I was told by your own customer service over the phone that I do no get it even though I met your requirements?

Hyfy's Avatar


Hyfy
04.25.2012 , 12:23 PM | #43
Quote: Originally Posted by Mephane View Post
Didn't know we have an 18th month this year. What this date apparently means is 07/18/2012 by American scrambled (my wording for it; month/day/year is so illogical) format, 18.07.2012 by German format (what I assume this page tries to output; day.month.year from small to large), or 2012-07-18 by UTC date format. The same wrong date format is also displayed in the forum, i.e. http://www.swtor.com/community/showthread.php?t=420543 says the post was on

While we are at it: how to change the time format? Some people use a 24 hour format instead of am/pm 12 hour format...

Which is why I use the military method of the date the written month and then the year so todays date would be 25 Apr 12 (or 2012 if you were so inclined) becasue quite frankly I always get screwed up by people who will have the month at the beginning and then other people will have the date at the beginning, so the military way there is NO confusion as to what the date is.
US. ARMY Military Police Corps

Sarcasm, a body's natural defense against stupid

Kabaal's Avatar


Kabaal
04.25.2012 , 12:24 PM | #44
Quote: Originally Posted by xxDarthBaberxx View Post
Your customer service over the phone told me that since my account expired last night 4/24/12 that I no longer qualify on that account for the free 30 days that you promised. I have had a level 50 on that account for over a month and am legacy level 25. But because I let my account expire one day before you applied the 30 days I was SOL.

So do I listen to what is being said here or do I listen to what I was told by your own customer service over the phone that I do no get it even though I met your requirements?
Ignore it, my sub was due on the 19th (i'd already cancelled it two weeks prior), the game was still playable until yesterday when i resubbed and the free 30 days was applied to my account this evening.

Ancen's Avatar


Ancen
04.25.2012 , 12:28 PM | #45
Quote: Originally Posted by Sparxysparx View Post
[*color="Plum"]They sent out a new e-mail when this happened (at least I got one stating the new dates and times). Additionally, we're talking about a one-day delay on an entirely free item.[/color]
There was no updated email on either of my accounts that I play.

Asmok's Avatar


Asmok
04.25.2012 , 12:34 PM | #46
You know ill post a comment on this ,

As of April 22nd I had a legacy level 41 , (2) level 50 toons . And been a subscriber since day one and received an email stating that I would receive the pet and free play time. Did i miss any ting in there ?

I was billed for the next installment of the pay period yesterday.

Any one care to summarize?
Can you Imagine If I could do all I can - Sun Tzu

Piddletrenthyde's Avatar


Piddletrenthyde
04.25.2012 , 12:35 PM | #47
Quote: Originally Posted by Mephane;4137206

Didn't know we have an 18th month this year. What this date apparently means is 07/18/2012 by American scrambled (my wording for it; month/day/year is so illogical) format, 18.07.2012 by German format (what I assume this page tries to output; day.month.year from small to large), or 2012-07-18 by UTC date format. The same wrong date format is also displayed in the forum, i.e. [URL="http://www.swtor.com/community/showthread.php?t=420543"
http://www.swtor.com/community/showthread.php?t=420543[/URL] says the post was on
This has always made me wonder something. When Europeans ask each other what the date is do you say "Today is the 25th of April" since that is the way you like to display it? Here in Amurica we would say "Today is April 25th". Just curious and sorry to go off-topic.
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Thanks Wal-mart for the free CE!
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Kabaal's Avatar


Kabaal
04.25.2012 , 12:37 PM | #48
Quote: Originally Posted by Asmok View Post
You know ill post a comment on this ,

As of April 22nd I had a legacy level 41 , (2) level 50 toons . And been a subscriber since day one and received an email stating that I would receive the pet and free play time. Did i miss any ting in there ?

I was billed for the next installment of the pay period yesterday.

Any one care to summarize?
The 30 days free was the 25th, your bill date was the 24th...

Kabaal's Avatar


Kabaal
04.25.2012 , 12:39 PM | #49
Quote: Originally Posted by Piddletrenthyde View Post
This has always made me wonder something. When Europeans ask each other what the date is do you say "Today is the 25th of April" since that is the way you like to display it? Here in Amurica we would say "Today is April 25th". Just curious and sorry to go off-topic.
We say today is the x of, at least here in Scotland. It's just the way it's said.

You folks out in yankee land like to do things different whether right or wrong.

Kubernetic's Avatar


Kubernetic
04.25.2012 , 12:41 PM | #50
Quote: Originally Posted by FussyQBert View Post
I got the email for the Tauntaun pet on April 16th. I hit legacy level 6 a couple hours before April 22, 12:00 PM CDT. I didnt receive an email for the free month.

Has anyone with only Legacy 6 and not a 50, received the 30 day email?
I just made Legacy 6 on April 22nd around 8:30am CDT. I didn't check my emails but I have received the 30 days on my account without being billed.
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