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Character Transfers Now Available for Asia Pacific Territories

STAR WARS: The Old Republic > English > General Discussion
Character Transfers Now Available for Asia Pacific Territories
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arcaneguilt's Avatar


arcaneguilt
04.20.2012 , 02:10 PM | #901
Quote: Originally Posted by StephenReid View Post
Everyone - I'd like to ask you, before posting in this thread, to please read my previous replies, especially this one.

To re-iterate: this is not the final character transfer process. We understand people's desires for other features regarding character transfer and we're working to bring as many of them to you as possible. However, complaining about the current process is ultimately futile - it is not changing.

For those of you who reside in the Asia-Pacific area outside of the initially stated four countries, after the initial character transfer process is complete we'll talk more about what can be done for you. We are not ignoring your feedback, but we must ask for your patience while we finish up the first stage of our long-term plans for character transfers.
I understand that you need time to implement things-- but as for me and all of my friends that reside in other country (aside from those eligible 4), your statement: "Character Transfers Now Available for Asia Pacific Territories" is kinda misleading... some were excited at first, but as soon as we realize that we don't get the free transfer-- me and my friends were deeply disappointed. No further info about what would other AsPac players get is making things even more vague...

I'm grateful for the extra 30 days that you guys give to us, but we (me and my friends) will give swtor up... Server transfer is one of the feature that let us cling to the hope that at last we can play on the same server and with lower ping. Re-roll? That's not an option, sir ;\

But thanks for the response, at least this would give some people affirmation that you guys are not ignoring the rest of the AsPac aside from those 4 countries... Still badly disappointed though

bloomfireblade's Avatar


bloomfireblade
04.20.2012 , 02:10 PM | #902
Quote: Originally Posted by StephenReid View Post
Everyone - I'd like to ask you, before posting in this thread, to please read my previous replies, especially this one.

To re-iterate: this is not the final character transfer process. We understand people's desires for other features regarding character transfer and we're working to bring as many of them to you as possible. However, complaining about the current process is ultimately futile - it is not changing.

For those of you who reside in the Asia-Pacific area outside of the initially stated four countries, after the initial character transfer process is complete we'll talk more about what can be done for you. We are not ignoring your feedback, but we must ask for your patience while we finish up the first stage of our long-term plans for character transfers.
well just simple question Stephen EU Server Transfer ever yes/no ?

danpen's Avatar


danpen
04.20.2012 , 02:26 PM | #903
Quote: Originally Posted by bloomfireblade View Post
well just simple question Stephen EU Server Transfer ever yes/no ?
He is not all ways online so he will not be able to see that.
I am looking for people who need more help in the forums and i will be there to help you make it better ok.

Draperx's Avatar


Draperx
04.20.2012 , 02:28 PM | #904
Quote: Originally Posted by StephenReid View Post
Everyone - I'd like to ask you, before posting in this thread, to please read my previous replies, especially this one.

To re-iterate: this is not the final character transfer process. We understand people's desires for other features regarding character transfer and we're working to bring as many of them to you as possible. However, complaining about the current process is ultimately futile - it is not changing.

For those of you who reside in the Asia-Pacific area outside of the initially stated four countries, after the initial character transfer process is complete we'll talk more about what can be done for you. We are not ignoring your feedback, but we must ask for your patience while we finish up the first stage of our long-term plans for character transfers.
Meanwhile for those of us who are Australian, account reflects this and characters should be eligable, receive nothing but automated responses from the "customer service" we are so avidly pointed towards.

Can we get any clarification on "long-term" and what it means for those who should be eligable but aren't for some reason ? doubt i'll be bothered waiting 2 more months to have characters transfered.

alterator's Avatar


alterator
04.20.2012 , 05:38 PM | #905
Form works for me now, thanks
Made sure i had 4 spots available and cleaned out the mail bags before hand.

If some of you are afraid of losing a place holding name to make room, ask a guildie or mate to make one for you

can't wait for my lvl 50's to meet my other lvl 50's. family reunion.
Quote: Originally Posted by Zaodon View Post
The single most OP class in the entire game, bar none is ...... the class the other guy is playing who just beat you.

Matt_NZ's Avatar


Matt_NZ
04.20.2012 , 07:54 PM | #906
- The originating server which you want to transfer a character from
The Harbinger

- The name of a character on that server
Thorodin

- Your specific issues with the form - buttons not available, dropdowns not working, etc
Form page does not load, or Error 500. Have tried in three (3) browsers, IE, Chrome and Firefox after clearing cookies, browsed pages, auto-filled forms, etc.

Thanks for your assistance.

TziganeNZ's Avatar


TziganeNZ
04.20.2012 , 08:17 PM | #907
Quote: Originally Posted by StephenReid View Post
Hey all, I've been catching up on this thread and wanted to point out a few things.

If you have any kind of issue with the form itself or questions about why something doesn't appear to be working, please contact Customer Service directly via this page. I'm afraid we cannot address individual queries via the Forums. Every request has to be looked at individually and often your account details will have to be referenced; that has to be done by Customer Service. You can also post in the Customer Service Forums.

Requesting a character transfer in this thread will not work. If you are currently eligible for a transfer then you will need to login to your account and use the form. If you have issues with the form, please contact Customer Service.


Right now the initial transfer process is available for eligible countries only. However, we're looking at possible 'edge cases' (like you described) and we'll have more information on that after the initial transfers are completed.

Regarding the transfer process generally. It's important to realize this is not the final character transfer process. This is an early and somewhat inelegant method of allowing those players who opted to play the game before the official launch date in their country to move their characters onto servers with better local latency. Our 'final' character transfer process is currently in development.

Lastly, I know many have asked about 'placeholder' characters on the transfer servers. I'm gathering more details and double-checking everything, and will update you further with more details about that soon.
Just a reminder to any people new to this thread that posting your current server, character name and preferred destination server in this thread will do nothing for you. See Stephen Reid's post above (bolded and underlined formatting added by me for emphasis).

AngelusinSydney's Avatar


AngelusinSydney
04.20.2012 , 08:44 PM | #908
Umm....the form once opened shows nothing but a white screen blank/empty website.

Please dont tell me something ridiculous like oh its not optimized for Safari...

CalmerLlama's Avatar


CalmerLlama
04.20.2012 , 08:46 PM | #909
Quote: Originally Posted by AngelusinSydney View Post
Umm....the form once opened shows nothing but a white screen blank/empty website.

Please dont tell me something ridiculous like oh its not optimized for Safari...
Same problem here unfortunately ... will continue to retry the link over the next day or so.

Updated: Nevermind. Read the earlier post on issues with web page. Will patiently await resolution.

Muzzaqt's Avatar


Muzzaqt
04.20.2012 , 08:50 PM | #910
- The originating server which you want to transfer a character from
Emperess Teta

- The name of a character on that server
Awe'sum, Marrazi

- Your specific issues with the form - buttons not available, dropdowns not working, etc

Server error
The website encountered an error while retrieving https://account.swtor.com/user/account/transfer/apac. It may be down for maintenance or configured incorrectly.