maintenance, why so much

I don't mind the maintenance it just that I pay to play. so refund every hour of down time as a cash back for your time.
its that simple. for 30 days divided by the hours of lost play time. we should get a refund. So if it it adds up to one week we should get a week free.

I love how people say why so much maintaince this game has had less maintaince since launch then other major mmo's heck WoW in the first 2 months had alot of maintaince (including a day or more at a time to the point that they were giving out free days think there was like 6-8 free days in the first 2 months and they only did that when the servers were down for 1+ days)

lol the old Maint, time Argument
Now that you all know when Maint, is can we get over it ?
I mean really , now you know so whats all the talk about ?As for Long times well I do agree there but I think the times more for them to test each server then the actual patch . If you notice you can logg in and patch almost instantly after the servers go down and that patch almost always is " The one" so I believe they go through and double check the servers and thats where the extended downtime comes in.
I talked to a dev once who told me different servers running the same game sometimes get their own specific bugs do to isolated patches and or w/e . so each server needs to be checked when a patch is applied ( that dev was not for this game lol I don't want to put words into anyones mouth) afcourse that was a small game runing only 4 servers this is a large game running what 20 or 30 ? iono seems it'll take time
Also I am west coaster and the servers go down in my prime time aswell but it's ok I have other things I can do . at least we get forwarned most of the time

Actually no I don't BECAUSE THE SERVERS ARE ALWAYS DOWN during PEAK TIMES IN PST!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

??? My sense of entitlement? Perhaps you read my post wrong but I wasn't writing it in anger. I was just saying it as a suggestion that they put back the maintenance by a couple hours so that us PST time players can have a decent amount of time to play. I work swing shift, and I have tues-thurs off. With family I can only play at about 9pm pst on my nights off at the earliest which only leaves a couple hours to play.

change it to at least 2am like normal games.

I guess there'a always gonna be people getting butthurt in this game regardless of what they do. First off, for the people that are upset over the unscheduled maintenance. It's quite likely it has to do with an issue regarding Asia/Pac server transfers. A bug that cannot be tested upon in any way, shape or form.

To those in the regions affected during peak times. It's going to happen, until they can implement a way to have multiple servers running simultaneously, or regionally so that they can ultimately split up the downtimes aross regions to minimize impact on peak times across the globe. The fact of the matter is, they cannot do this, and will not do this anytime soon. They have a specific team to address these things. They have specific hours and timeframes laid out for them by the company. They cannot, and will not cater to those currently having the most affection by the downtimes, because the company also has to look out for these people. Those people that are trying to work hard in providing as good a game experience as they possibly can, have friends and families too. Most places also have certain bylaws about either being scheduled to work at certain times, or are required by labour laws and statues, to be paid extra for working at certain hours of the day (example: Saskatchewan, retail shift work, after 9pm, your hourly wage is increased by $0.50-$1.00 per hour).

The fact of the matter is, this is the way it's going to be, and it's going to be like this for a while yet, until they can find a way to implement a better solution. Please also keep in mind that this solution, is also going to cost money, and probably a lot of it. You have to consider that they have to purchase a location, or building rentals, hiring new staff, training, equipment, bills (Hydro, electric, telephone, internet et al). These things do not come cheaply.

Maintenance is an essential and required part of any game, regardless if it's an MMORPG or not. Behind the scenes, behind every single game, there are human beings. Human beings, by their very nature, are prone to mistakes. Nobody is perfect, nor will they ever be. If this was the case, then there would never be bugs or maintenance, period, and the game would be up 24/7, running flawlessly with no chance of any problems ever occurring.

Just come to peace with it, and come to peace with the fact that you simply cannot please everyone. When things like this happen, it's going to affect somebody, and that somebody will be upset about it. This is the way the economy and software development works. You are still human, you still have a heartbeat, you still have friends, families, employment, a home, and personal belongings. Don't take things for granted.

You pay a whopping $15 a month....you get all you deserve for that small price.

There are 672 hours in the average month and the servers are up for around 630 hours in the average month. So they are up around 94% of the time. You are getting what you pay for easily for a tiny $15/month.

Quit whining.