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maintenance, why so much


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Skolops's Avatar


Skolops
04.19.2012 , 01:04 AM | #91
I just don't understand why this is such an issue. I play a TON, and the downtime regularly comes during periods when I would like to be playing, but I'm entirely fine with them implementing improvements, fixes, and other things to make my experience with the game better. It's generally only a few hours a week - which I think is pretty darn good for maintaining such an expansive system. Now, they've just rolled out a major patch implementing a boatload of improvements and new features and the integration of this into the already existing system - a tremendously complicated endeavor - has resulted in - gasp - an average of 9 or 10 hours downtime a week instead of 4 or 5.

If it were like this all the time, I could understand, but with 1.2 hitting only a week ago, this is pretty fantastic as far as I'm concerned.

Ozzyla's Avatar


Ozzyla
04.19.2012 , 01:04 AM | #92
So over all these down times when i want to play, AU TZ always.
Bad support, Char transfer probs,
Fee time to Level 50s Leg 6, so much if u have been subbed from the start but have a life and like to have alts.


Like the game so still subbed but getting closer to un subbing!


Oz..


PS Bioware ( Can you say SWTOR FREE TO PLAY!) Keep this **** up and that's what you will be saying!

Vasilos's Avatar


Vasilos
04.19.2012 , 01:05 AM | #93
I signed up for this game a few weeks ago and i primarily play at night and i'm getting sick and tired of logging on to relax for a few hours after the wife goes to bed only to find that servers are shutting down yet again and again within 10-30 mins of me logging on. If this is what i have to look forward to then i'm thinking i may be looking for something else to play.

Luciferhawke's Avatar


Luciferhawke
04.19.2012 , 01:07 AM | #94
Quote: Originally Posted by Ozzyla View Post

PS Bioware ( Can you say SWTOR FREE TO PLAY!) Keep this **** up and that's what you will be saying!
One thing i always said about this game was that it reminded me too much of Star Trek Online and DC Universe Online, both of which are F2P. I have no doubt this is end up as well

Tigalo's Avatar


Tigalo
04.19.2012 , 01:08 AM | #95
The problem is not the amount of maintenance and patches, its the time. Usually maintenance and patches are in the early hours while people are still sleeping, but, due to BW brilliant idea of a global service, this affects the play time of a lot of people (everyone but the Americans, the rest of us are not valued customers apparently)

Fine, I can accept that I cant play on Tuesdays, and plan accordingly, but all of these other downtimes are really annoying.

Either a) bring the servers down once a week, and only once a week, or;
b) split the downtime and take the servers down at different times for the different regions.
Nite Legacy (legacy level 50) on The Progenitor: Kir - 55 merc, Tigalo - 55 jugg, Kirana - 51 sorc, Jax 50 marauder, Rev - 50 operative, Nish - 50 gunslinger, Kenix - 55 sage, Manji - 50 assassin, Tigelo - 50 Commando and more

Skolops's Avatar


Skolops
04.19.2012 , 01:08 AM | #96
Quote: Originally Posted by -Athena- View Post
I certainly see the need for scheduled maintenance, its the "unscheduled" part that has me a bit put out.
It's disappointing to try to log in, and find out that this downtime has been announced only a short time prior.
More lead time would allow us to adjust play times better.
It was announced 10 hours ago. If its a situation where you are at work or some other place all day and the first you have seen of it is the time when you'd be logging in, I can understand that being somewhat frustrating.

Just try to remember that this unscheduled maintenance is a matter of implementing bug fixes as soon as they're ready.

Rather than behaving as some companies would and deciding that their customers can just deal with bugs until their regular maintenance period, they're taking the initiative to get fixes rolled out sooner - no doubt at the loss of a lot of personal time on their behalf, I'd add. I think it's great dedication to the customer.

TonthAplaf's Avatar


TonthAplaf
04.19.2012 , 01:10 AM | #97
Yep. Made an Acct in Nov. 2008. I waited forever for this game. I work late and it seems like everytime I come home from work and want to sit down to play the servers are off line. If it can't be fixed on Tuesday maintenance THEN WAIT UNTIL NEXT WEEK. The game is in steady decline. I'm losing interest because I am constantly dissappointed with my lack of access to the game. BW had made me not care anymore.

Don't give me the 'you haven't played many games then cause this is normal' Idk what games you have played because I'd love to live in your reality. I can't name a single game that has had this much downtime.

JKoBnZ's Avatar


JKoBnZ
04.19.2012 , 01:12 AM | #98
I know that the server downtimes are based to suit the US and EU servers, but what about the AP servers? Us in NZ get the *** end of the stick. For those of us that work, we get home and the server goes down and we miss another day of play. I'm ok with it, only if a day is added on to our accounts everytime they close the servers. Also, why can't they do the maintenance based on the regions? This sucks and i do enjoy the game, but shutting the servers down 2 or more times a weeks is stupid. we pay to play but only get to play 3 or so days a week. Not that anyone at bioware will even take notice.

Zakar_Ghost_II's Avatar


Zakar_Ghost_II
04.19.2012 , 01:14 AM | #99
Quote: Originally Posted by Vasilos View Post
I signed up for this game a few weeks ago and i primarily play at night and i'm getting sick and tired of logging on to relax for a few hours after the wife goes to bed only to find that servers are shutting down yet again and again within 10-30 mins of me logging on. If this is what i have to look forward to then i'm thinking i may be looking for something else to play.
same, I already have 90 days of prepaid playing time but if I can't really get to play what I paid for I will have no problem moving onto something else entirely.

Ignicity's Avatar


Ignicity
04.19.2012 , 01:14 AM | #100
Quote: Originally Posted by Skolops View Post
I just don't understand why this is such an issue. I play a TON, and the downtime regularly comes during periods when I would like to be playing, but I'm entirely fine with them implementing improvements, fixes, and other things to make my experience with the game better. It's generally only a few hours a week - which I think is pretty darn good for maintaining such an expansive system. Now, they've just rolled out a major patch implementing a boatload of improvements and new features and the integration of this into the already existing system - a tremendously complicated endeavor - has resulted in - gasp - an average of 9 or 10 hours downtime a week instead of 4 or 5.

If it were like this all the time, I could understand, but with 1.2 hitting only a week ago, this is pretty fantastic as far as I'm concerned.
I'm sure they implemented a PTS so that bugs could get squashed before they got to live...
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