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maintenance, why so much


Leyv's Avatar


Leyv
04.18.2012 , 08:39 PM | #31
Cant complain that theyre fixing and updating etc..but it is pretty annoying when they had a 5 hour maintenance not 2 days before
I'd also love to see these patch notes before the patch so at least we have an idea what was so gamebreaking it couldnt wait for scheduled times , when they drop it like this I cant help feel theyre going to desperatly rummage around fix whatever they can find and then post what was changed.., Id have thought they y'know tested the patches before going live....
cest la vie

meh reality it is then

rjkishida's Avatar


rjkishida
04.18.2012 , 08:40 PM | #32
i wouldn't go so far as to say no improvements. I would say that with weekly patches, unless something is server crashing critical, then just fix most things during the weekly.

Anything else smacks of bad planning and a disregard for players who want to play.

I'm not complaining about them fixing things, I'm complaining about why the patches need to come in such rapid succession. The weekly is there for a reason. Unless it is an emergency, why not wait? Do it all at once and minimize down time? Players pay to play. If we can't play, WHY PAY?

Palathas's Avatar


Palathas
04.18.2012 , 08:52 PM | #33
Quote: Originally Posted by ChakraFive View Post
While I actually would prefer that they do this (change to 2am PST) , I really have to facepalm for the sense of entitlement and the tone.

Seriously folks....they are FIXING stuff so your experience gets better....give em a little bit of a break


Here, let me shows ya



give it a try
Are you serious? So you're saying that if you pay for a service as an ongoing subscription then you aren't entitled to that service? I AM entitled to that service and feel entitled to that service because I'm paying an ongoing fee for them to maintain and expand on what exists with the view of still actually being able to use it without constant interruptions, that's the whole point of the subscription.

If it was a free DLC, a free to play game or something like that then it'd be completely different.

MikelGoff's Avatar


MikelGoff
04.18.2012 , 08:56 PM | #34
Quote: Originally Posted by Palathas View Post
Are you serious? So you're saying that if you pay for a service as an ongoing subscription then you aren't entitled to that service? I AM entitled to that service and feel entitled to that service because I'm paying an ongoing fee for them to maintain and expand on what exists with the view of still actually being able to use it without constant interruptions, that's the whole point of the subscription.

If it was a free DLC, a free to play game or something like that then it'd be completely different.
And that service is barely down, realistically speaking. There are less than ten hours of downtime on most weeks. Big patches might take more time, and there might be the occasional increased downtime due to something unforeseen, but usually it's fewer than ten hours a week.

Do you know how many hours a week the game is up?

pyropete's Avatar


pyropete
04.18.2012 , 09:02 PM | #35
Quote: Originally Posted by ChakraFive View Post
While I actually would prefer that they do this (change to 2am PST) , I really have to facepalm for the sense of entitlement and the tone.

Seriously folks....they are FIXING stuff so your experience gets better....give em a little bit of a break


Here, let me shows ya



give it a try
??? My sense of entitlement? Perhaps you read my post wrong but I wasn't writing it in anger. I was just saying it as a suggestion that they put back the maintenance by a couple hours so that us PST time players can have a decent amount of time to play. I work swing shift, and I have tues-thurs off. With family I can only play at about 9pm pst on my nights off at the earliest which only leaves a couple hours to play.

Palathas's Avatar


Palathas
04.18.2012 , 09:03 PM | #36
Quote: Originally Posted by MikelGoff View Post
And that service is barely down, realistically speaking. There are less than ten hours of downtime on most weeks. Big patches might take more time, and there might be the occasional increased downtime due to something unforeseen, but usually it's fewer than ten hours a week.

Do you know how many hours a week the game is up?
So I have to be up at 2am to get access? Recently this game has been down 66% of the time I've had access to it. Once again, if it had been at a reasonable time it would have little impact. Both patches have been from 5pm to 11pm or 9pm respectively. I've had access again for the last 3 days, two of those days it's been down. Prior to leaving it was down 4days in a row.

I'm happy to miss out for some scheduled and unscheduled maintenance but this is truly getting ridiculous.

MikelGoff's Avatar


MikelGoff
04.18.2012 , 09:19 PM | #37
Quote: Originally Posted by Palathas View Post
So I have to be up at 2am to get access? Recently this game has been down 66% of the time I've had access to it. Once again, if it had been at a reasonable time it would have little impact. Both patches have been from 5pm to 11pm or 9pm respectively. I've had access again for the last 3 days, two of those days it's been down. Prior to leaving it was down 4days in a row.

I'm happy to miss out for some scheduled and unscheduled maintenance but this is truly getting ridiculous.
Or play on other days.

I know it sounds strange, but there are 6 days a week where they aren't performing scheduled maintenance.

Would it be great if we all had uptime when our schedules allowed us to play? Of course. Nobody in here will argue against it, they'd be ignorant to do so.

Down 4 days in a row? Looking at the time that you said it was down on your end (5-11pm), I have to worry about you. I won't lie and say that there weren't any days when I wanted to play but couldn't. Do you know what I did? I spent time with family, got some work done, did something that wasn't complaining on these forums that Bioware must change their schedule for me.

If, on average, 1-2 days a week not being able to play from 5-11pm is going to ruin your entire life, I think you might want to take a look at your priorities.

Thornsbane's Avatar


Thornsbane
04.18.2012 , 09:19 PM | #38
Quote: Originally Posted by Palathas View Post
Are you serious? So you're saying that if you pay for a service as an ongoing subscription then you aren't entitled to that service? I AM entitled to that service and feel entitled to that service because I'm paying an ongoing fee for them to maintain and expand on what exists with the view of still actually being able to use it without constant interruptions, that's the whole point of the subscription.

If it was a free DLC, a free to play game or something like that then it'd be completely different.
You pay a whopping $15 a month....you get all you deserve for that small price.

There are 672 hours in the average month and the servers are up for around 630 hours in the average month. So they are up around 94% of the time. You are getting what you pay for easily for a tiny $15/month.

Quit whining.

coille's Avatar


coille
04.18.2012 , 09:24 PM | #39
Quote: Originally Posted by NightSkull View Post
Totally agree! I Usually play pretty late and for me the maintenance starts at 00:00. This week I have 2 days of play time killed, as I can't do to much till server shutdown. I wouldn't be surprised if they will have yet another one till the weeks end!
I've got the same issue. I'm playing in Australia and it starts the minute I get home from work and stops around the time I go to bed . Second night this week scrubbed. Could the Australian servers be done at a different time perhaps?

wellymace's Avatar


wellymace
04.18.2012 , 09:25 PM | #40
Oceanic guilds have again missed a key raid night....guess this happens when you buy "used servers" from Blizzard :P