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Character Transfers Now Available for Asia Pacific Territories

STAR WARS: The Old Republic > English > General Discussion
Character Transfers Now Available for Asia Pacific Territories
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Kelennis's Avatar


Kelennis
04.17.2012 , 06:21 PM | #81
Derision

The Swiftsure

When I click the transfer button, I get sent to a blank page.
Evil is a word used by the ignorant and the weak. The dark side is about survival. It's about unleashing your inner power. It glorifies the strength of the individual.

StephenReid's Avatar


StephenReid
04.17.2012 , 06:23 PM | #82
Hey everyone, thank you for giving us some character names and source servers to work from, it'll help the diagnosis and repair work.

A solution is unlikely to be online in the next few hours, but you'll still be included in the transfer process. We will work to ensure everyone who wants to be included is handled correctly.

To answer this question:

Quote: Originally Posted by Shadowaus View Post
What happens if we have characters with legacy transfering to a server where we already have legacy? (like ive got level 28 on JJT, and level 14 on Dalborra.) Will they be combined?
The short answer is, the highest Legacy level will apply. Here's the relevant section of the FAQ - the example at the end may help:

Quote:
How does the Legacy system work for Asia Pacific character transfers?

The Legacy system will work differently depending on whether or not you have already unlocked your Legacy on an Asia Pacific server by the time the character transfer takes place.

If you have played a character on an Asia Pacific server to the point where you have unlocked your Legacy and chosen your Legacy name, then all characters created on or imported to your selected Asia Pacific server will use that Legacy name.

If you have not played a character on an Asia Pacific server to the point where your Legacy is unlocked, but are importing characters who have unlocked their Legacy, you will be prompted to choose your Legacy name when you first log in to your selected Asia Pacific server after your characters have been transferred. The name you choose will then be applied to all characters on your selected Asia Pacific server.

If you have not unlocked your Legacy on your selected Asia Pacific server, or on any of the characters you wish to transfer, then your Legacy will be unlocked through normal gameplay (Completion of Chapter 1 on any character) on your selected Asia Pacific server.

In order to determine your Legacy XP on your selected Asia Pacific server, we will consider the Legacy XP Level of all characters you wish to transfer, as well as the Legacy XP already present on the Asia Pacific server (if any), and apply the highest Legacy XP value found among all your characters to your account on your selected Asia Pacific server.

For example, a player has three characters from different North American or European servers that they want to transfer to one of the Asia Pacific Servers. The first character has a Legacy Level of 5, the second is from a different server and has Legacy Level 7, and the third is from another server and has Legacy level 12. The highest Legacy Level here is Level 12. If you already have a Legacy Level greater than 12 on an Asia Pacific server, it will remain unchanged. If thatís not the case, when all of these characters are transferred to the new Asia Pacific server, the Legacy Level will be set to Legacy Level 12 which matches the highest Legacy Level achieved by one of your characters.

Cortic's Avatar


Cortic
04.17.2012 , 06:23 PM | #83
- The originating server which you want to transfer a character from
- The name of a character on that server
- Your specific issues with the form - buttons not available, dropdowns not working, etc.

-Originating server: The Jekk Jekk Tarr
-Destination Server: Dalborra
-Name of Characters: Cortic, Sharapova
-Specific Issues: In both Google Chrome & IE9 The form is greyed out, none of my characters are displayed and I cannot click on any buttons.

Furthermore the form now seems to be down and all I reach is a Server down page stating:

"Server error
The website encountered an error while retrieving https://account.swtor.com/user/account/transfer/apac. It may be down for maintenance or configured incorrectly."

Bocek's Avatar


Bocek
04.17.2012 , 06:23 PM | #84
Quote: Originally Posted by StephenReid View Post

- The originating server which you want to transfer a character from
- The name of a character on that server
- Your specific issues with the form - buttons not available, dropdowns not working, etc
- The Harbinger
- Arali, Bocek, Chalker, Corday
- Well, before I cleared my browsing data I had no options at the bottom the page and could click the button. I could see the form headings but no options / drop downs / whatever (only can guess what the page should be doing as I haven't seen it working). After clearing browsing data after clicking the Asia pacific link i get a HTTP error 500 (internal server error).

Fooki's Avatar


Fooki
04.17.2012 , 06:26 PM | #85
Not sure if it's been asked yet.. but what about players in Japan?? Last time I looked at a map it was in Asia and touched the Pacific..

catmouse's Avatar


catmouse
04.17.2012 , 06:27 PM | #86
Originating server: The Harbinger
Characters: Com'a, Kach
Problems: Buttons show up and I can click the up and down arrows on the first one but it doesn't list anything.

Skyburnn's Avatar


Skyburnn
04.17.2012 , 06:29 PM | #87
Quote: Originally Posted by StephenReid View Post

- The originating server which you want to transfer a character from
- The name of a character on that server
- Your specific issues with the form - buttons not available, dropdowns not working, etc
Server: The Swiftsure
Character: Skyburn
Issue: All the buttons/dropdowns are grayed out.

GrandAdmiralFett's Avatar


GrandAdmiralFett
04.17.2012 , 06:29 PM | #88
Quote: Originally Posted by StephenReid View Post
- The originating server which you want to transfer a character from
- The name of a character on that server
- Your specific issues with the form - buttons not available, dropdowns not working, etc.
I have a couple of transfers.

1. -From Master Zhar Lestin
-Aanubis

2. - From The Swiftsure
-Khemset

-Button wasn't working. Now only a blank screeen

zhengeist's Avatar


zhengeist
04.17.2012 , 06:32 PM | #89
Original Server: The Swiftsure
Character Name: Zhengeist
Destination Server: Master Dar'Nala

Getting a blank screen (https://account.swtor.com/user/account/transfer/apac).

Blitzkreeg's Avatar


Blitzkreeg
04.17.2012 , 06:35 PM | #90
Quote: Originally Posted by StephenReid View Post
If after those steps you're still experiencing problems, then please post in this thread with the following information:

- The originating server which you want to transfer a character from
- The name of a character on that server
- Your specific issues with the form - buttons not available, dropdowns not working, etc

Originating Server = North America - The Twin Spears
Characters on that Server = Akilles, Asclepius, Slej
Specific Issues = At first it was greyed out buttons and no drop boxes. Now I just get a blank white page with nothing on it. Not even an error message. Update, now back to greyed out buttons and no drop boxes.

Destination Server (If needed) = Master Dar'Nala