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crashing on totooine

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Awnay's Avatar


Awnay
04.17.2012 , 03:41 PM | #1
Several times while mounting, ive crashed out of the game. This never happened till today.

seems to happen after i use my instant portal to taxi, then mount, then crash to desktop.

Lsheistaon's Avatar


Lsheistaon
04.17.2012 , 06:17 PM | #2 Click here to go to the next staff post in this thread. Next  
Greetings Awnay,

Have you tried to use the “Repair” utility on the launcher. To do this, please click on the button located in the bottom left hand corner of the launcher window. This will open a settings menu where you will be able to find and click on the 'Repair' button.

Let us know if this helps, thanks

Lsheistaon | BioWare Customer Service - Forum Support

Awnay's Avatar


Awnay
04.18.2012 , 01:08 AM | #3
yep i did before i posted

Lsheistaon's Avatar


Lsheistaon
04.18.2012 , 02:53 PM | #4 Click here to go to the next staff post in this thread. Next  
Hi Awnay,

Thanks for getting back to me, i'm sorry to hear you are still experiencing this issue. If you can, I would like to see your DXDiag so I can investigate further.

To get your DXDiag report, follow these instructions:

Please use code or spoilertags.
1.Press the [Windows] Key + [R] at the same time. (The [Windows] key is the key with the Windows icon on it)
2.Type in ‘DxDiag’ and press ‘OK’.
3.This will open the DirectX Diagnostic Tool box.
4.At the bottom of the box is a ‘Save All information’ button. Press it.
5.This will open a ‘Save As’ box. Please ensure the text file is named ‘DxDiag’.
6.Save this to your desktop.
7.Open the saved file, hit Ctrl+A (select all), and then Ctrl+C (copy).
8.Paste that information at the bottom of your post. Please use code or spoiler tags. If you don’t use these then your DXDiag will fill up the page making it hard to navigate your thread.

Thank you for your patience and understanding.

Lsheistaon | BioWare Customer Service - Forum Support

Awnay's Avatar


Awnay
04.20.2012 , 03:55 PM | #5
Everything i have is current, as ive been over this for several other challengs, and my machine/drivers/codex are all cool. And I just crashed out again... i am infected, and used the globe to port to the main spaceport and boom .. desk top.

Dratak's Avatar


Dratak
04.20.2012 , 03:59 PM | #6
Quote: Originally Posted by Awnay View Post
Everything i have is current, as ive been over this for several other challengs, and my machine/drivers/codex are all cool. And I just crashed out again... i am infected, and used the globe to port to the main spaceport and boom .. desk top.
its from the rakghoul plague event and probably related to the 1.2 mass crash/memory leak.