Please upgrade your browser for the best possible experience.

Chrome Firefox Internet Explorer
×

Cannot start game, even after instructions.

STAR WARS: The Old Republic > English > Customer Service
Cannot start game, even after instructions.

Hutchison's Avatar


Hutchison
12.16.2011 , 10:59 PM | #1
Ok I have done everything asked and then some..

I have installed every update imaginable, reinstalled my OS (updated XP), redownloaded the game and lost

a lot of files in doing so, made sure C++, Quicktime, Service Pack and video drivers were all up to date and

even looked around for extra updates. I have been invited for early game access during my re-download of the

assets for SWTOR and when the downloads were finally complete, I get the same error I had before.



"The application failed to initialize properly (0xc0150002). Click on OK to terminate the application."

Is what I get before I install Quicktime - when QT is installed, I get a game start, the screen goes

black for the load, then I can hear game music and menu sounds when I move the mouse around

but no video. I have to ALT+F4 out of the game.



I do not know what else to do. I have pre-paid, redeemed my code etc etc etc,

but still can't play. Any help would be greatly appreciated. I have searched the forums

with no luck on this issue.



-Hutchison