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Security question bug + customer svc phone lines MIA?

STAR WARS: The Old Republic > English > Customer Service
Security question bug + customer svc phone lines MIA?

Malycious's Avatar


Malycious
12.16.2011 , 10:44 PM | #1
My cousin is trying to get onto his account but the security question is no longer working. It's a pretty easy word, so he's not spelling it improperly. The account had it's PW changed, but that only worked for one attempt. Now it's back to the same old business of the security question not working and the password change will not work as a get by.

The customer support number has been a no go for the past 4 hours or so.

Is there any work around for this?

Why is there no queue for the customer support lines?