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Finally a company that looks after its subscribers

STAR WARS: The Old Republic > English > General Discussion
Finally a company that looks after its subscribers
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DarthTHC's Avatar


DarthTHC
04.14.2012 , 06:14 AM | #61
Quote: Originally Posted by Tyraelium View Post
Wow, people have selective memories...

Blizzard gave PLENTY of free time to subscribers, especially during the early Vanilla days when things were still a bit unstable. Maybe you never bothered to read the forums or check your billing history, but they were awarded nonetheless.

Trying (and failing) to be objective here...
Blizzard's freebies were compensations for downtime.
BioWare's free day/month promotion is an attempt to save a sinking ship after one bad PR move after another.
This is what I thought after seeing the free 30 day message, and it was reinforced after they expanded the scope of the free 30 days. They're padding their subscription count for another 30 days.

This isn't out of love for customers. Other actions they've taken (or not taken) prove they don't give two shi... shakes about us. The 1 day may be to stifle complaints about the extra day of downtime. (When we should really be complaining about their abysmal quality practices.) The 30 days is padding numbers for reporting to shareholders.

And yes, I got plenty of free time on WoW in the 6+ years I played. Compensation for unplanned downtime.

Urian's Avatar


Urian
04.14.2012 , 06:47 AM | #62
Why do people have need to compare this or any other game to lets say wow, if you like swtor play it if not just shut up and go away.

KEKHAN's Avatar


KEKHAN
04.14.2012 , 06:51 AM | #63
I've got to say I was really impressed by this, this month I was going to be 8 days without playing as it's a 5week month and dont get paid on time but then they gave us a week so I was only going to be down a day.. then they give us an extra day! Perfect!

Valkirus's Avatar


Valkirus
04.14.2012 , 06:59 AM | #64
Quote: Originally Posted by LordGaaR View Post
"All servers are now back up and running! Please note that you will download a small patch upon login (approx. 200MB). Thank you for your patience. As a reminder, due to today's unexpected maintenance, all active subscribers will receive a full day of game time as compensation"

you wouldn't see blizzard do this,
Wrong. Blizzard has on several occasions gave players free game time when they had server down extended times.
Trust is something which is earned.

DarthKaldriss's Avatar


DarthKaldriss
04.14.2012 , 07:00 AM | #65
Quote: Originally Posted by Wrathard View Post
Really?

Blizzard is 10000x better than BioWare.

Blizzard usually gave 3 days of free time for a simple 3 hour extended maintenance.
In which wierd universe did they ever do that? Most I and anyone I played with got was a day.
Power Corrupts, Ultimate Power is Fun !!

Azzras's Avatar


Azzras
04.14.2012 , 07:03 AM | #66
Quote: Originally Posted by Valkirus View Post
Wrong. Blizzard has on several occasions gave players free game time when they had server down extended times.
TBC, servers were down for maintenance for 8+ hours every single week and sometimes twice per week. Almost always a minimum of 8 hours. Not once was I compensated for this down time...which more often than not lasted until 6-7pm.
[█ █ █ █ █ █] ( • ) █Ξ█████████████ The Shadowlands █████████████)

Maniigoldo's Avatar


Maniigoldo
04.14.2012 , 07:03 AM | #67
Quote: Originally Posted by ShadowFated View Post
pics or it didnt happen.
they keep givin 7 days free time every month...since they loose subs faster than getting any the last 1.5 year

Offended's Avatar


Offended
04.14.2012 , 07:39 AM | #68
Quote: Originally Posted by Azzras View Post
TBC, servers were down for maintenance for 8+ hours every single week and sometimes twice per week. Almost always a minimum of 8 hours. Not once was I compensated for this down time...which more often than not lasted until 6-7pm.
Wrong, Every one got the following.
12/12/08 N/A One Day Credit
11/8/08 N/A Three Day Credit

This happened around sunwell I believe.

Other days,
12/26/09 N/A One Day Credit
7/20/09 N/A One Day Credit
5/17/09 N/A One Day Credit

This account opened in 3/2007. My original account is locked atm.
Another account of mine had the following..

12/21/08 N/A One Day Credit
12/18/08 N/A Three Day Credit


Also there was a massive server overhaul that took 2 or 3 days, i forget, but we were compensated for that as well. This was for the TBC release.

Offended's Avatar


Offended
04.14.2012 , 07:42 AM | #69
Quote: Originally Posted by LordGaaR View Post
"All servers are now back up and running! Please note that you will download a small patch upon login (approx. 200MB). Thank you for your patience. As a reminder, due to today's unexpected maintenance, all active subscribers will receive a full day of game time as compensation"

you wouldn't see blizzard do this,

By "see blizzard do this," you mean hype a patch update over the course of a month, have it implemented for barely a day then push out another minor patch the next day that reverts your over-hyped patch, then take the servers down to make a NEW patch with no notes and more changes than just putting every thing 1.2 did back in place.


yes, we have and will never see Blizzard do this.

metalgearyoda's Avatar


metalgearyoda
04.14.2012 , 07:48 AM | #70
Quote: Originally Posted by Wrathard View Post
Really?

Blizzard is 10000x better than BioWare.

Blizzard usually gave 3 days of free time for a simple 3 hour extended maintenance.
BS. That has never happened. I played for 6 years.
Ganking leads to anger, anger leads to hate, hate leads to pvp.
The Swtor forum attracts trolls because the forums are more fun than raiding dragon soul.
Complaining is the new meta game.
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