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Finally a company that looks after its subscribers

STAR WARS: The Old Republic > English > General Discussion
Finally a company that looks after its subscribers
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Quantum_Icecube's Avatar


Quantum_Icecube
04.14.2012 , 05:29 AM | #51
Quote: Originally Posted by davidpop View Post
I remember people saying the same thing, around the same time in games like WAR and AoC, and how are they doing today?

Dont kid yourself, people will be missed.

I know you fanboys want to tell yourself how awesome this game is, the sad truth is that it sucks tho, and the only reason it hasent tanked yet is the Star Wars tag.
WAR and AoC are doing just fine, actually. The only thing they were guilty of was aiming for a target audience larger than they could have reasonably expected to hit. SWTOR is guilty of this too, as evidenced by all the light servers. Like WAR and AoC, eventually they will merge servers until the hubris is gone. Saying those games are dead is just a lie though--they're better than they've ever been, in fact.

Players who think a game has to be the next WoW in order to be successful are just wrong. No MMO will ever be that big again, and thank god.

Blackardin's Avatar


Blackardin
04.14.2012 , 05:30 AM | #52
Maybe I'm not explaining it well enough.

Blizzard did not give out "free days". They gave out compensation days for time lost. Big difference, huge. You lost a day because the game crashed they gave you that day back. They did not give you all this "free" extra play time that many are saying they did. It did not happen, not more then 3 to 6 times in the 7 years that I played, or unless you recruited someone.

This is exactly the conjecture and misinformation that I was speaking of. It further demonstrates conjecture regarding those that argue that this game "fails" because of bugs. If you look at skippy's print out from Wow, you will see free time (consolation time) still being given out years into the game.

Wow was a great and fun game. No doubt, but this company is GIVING you FREE play time with no loss involved, yet people will do whatever they can to turn that around and beat them over the head with it. I've never seen such a group of people so self absorbed acting so spoiled as to not only fail to say thank you, but to turn and say, "Well, WoW did it better".

I would not let my children get away with that.

Truly amazing.

Selvendar's Avatar


Selvendar
04.14.2012 , 05:44 AM | #53
Quote: Originally Posted by Blackardin View Post
Maybe I'm not explaining it well enough.

Blizzard did not give out "free days". They gave out compensation days for time lost. Big difference, huge. You lost a day because the game crashed they gave you that day back. They did not give you all this "free" extra play time that many are saying they did. It did not happen, not more then 3 to 6 times in the 7 years that I played, or unless you recruited someone.

This is exactly the conjecture and misinformation that I was speaking of. It further demonstrates conjecture regarding those that argue that this game "fails" because of bugs. If you look at skippy's print out from Wow, you will see free time (consolation time) still being given out years into the game.

Wow was a great and fun game. No doubt, but this company is GIVING you FREE play time with no loss involved, yet people will do whatever they can to turn that around and beat them over the head with it. I've never seen such a group of people so self absorbed acting so spoiled as to not only fail to say thank you, but to turn and say, "Well, WoW did it better".

I would not let my children get away with that.

Truly amazing.
I couldn't have said it better myself.

davidpop's Avatar


davidpop
04.14.2012 , 05:44 AM | #54
Quote: Originally Posted by Quantum_Icecube View Post
WAR and AoC are doing just fine, actually. The only thing they were guilty of was aiming for a target audience larger than they could have reasonably expected to hit. SWTOR is guilty of this too, as evidenced by all the light servers. Like WAR and AoC, eventually they will merge servers until the hubris is gone. Saying those games are dead is just a lie though--they're better than they've ever been, in fact.

Players who think a game has to be the next WoW in order to be successful are just wrong. No MMO will ever be that big again, and thank god.
They didnt aim to high, they got the strongest IP in the world, its freaking Star Wars for petes sake, they just didnt make a very good game, that is why you see so many light servers.

Magisch's Avatar


Magisch
04.14.2012 , 05:49 AM | #55
Quote: Originally Posted by Wrathard View Post
Really?

Blizzard is 10000x better than BioWare.

Blizzard usually gave 3 days of free time for a simple 3 hour extended maintenance.
The one and only occasion were we recieved 3 days from blizzard was after an entire week of downtime with extreme lag issues months before.


That beeing said there were several daylong and even weeklong downtimes from blizzard without refunds given.

get your facts clear before you start trash talking, sir.

sincerly,
Jedi Master Mon'wan Daystar
<Barsen'thor of the Jedi Order>

Tankeroo's Avatar


Tankeroo
04.14.2012 , 05:51 AM | #56
Quote: Originally Posted by Akella View Post
/signed

thanks Bioware!
try explaining it to the numerous people that still cant get on because of the latest patch. Guildy of mine hasnt been able to play since the patch came out. The least they can do is compensate tbh.

Quantum_Icecube's Avatar


Quantum_Icecube
04.14.2012 , 05:55 AM | #57
Quote: Originally Posted by davidpop View Post
They didnt aim to high, they got the strongest IP in the world, its freaking Star Wars for petes sake, they just didnt make a very good game, that is why you see so many light servers.
No, they aimed too high. It doesn't matter how many Star Wars fans there are out there, only so many people will be attracted to an MMO.

That said, many servers are doing just fine. Come check out The Harbinger, The Swiftsure, or The Fatman if you don't believe me. On The Harbinger we even have a fairily balanced pub/imp ratio, and have had it for some time.

Tyraelium's Avatar


Tyraelium
04.14.2012 , 05:58 AM | #58
Wow, people have selective memories...

Blizzard gave PLENTY of free time to subscribers, especially during the early Vanilla days when things were still a bit unstable. Maybe you never bothered to read the forums or check your billing history, but they were awarded nonetheless.

Trying (and failing) to be objective here...
Blizzard's freebies were compensations for downtime.
BioWare's free day/month promotion is an attempt to save a sinking ship after one bad PR move after another.
Rank 80 Sith Assassin Darkness
The Crucible Pits
Antyrael

kevlarto's Avatar


kevlarto
04.14.2012 , 06:06 AM | #59
Quote: Originally Posted by ShadowFated View Post
pics or it didnt happen.
I agree, one of the reasons I closed my blizzard account and never looked back was the blizzard customer service told me, if I did not like the way they handled my problem with the game, I should move on, and i did, closed account will never play another blizzard product again, worst company on earth to me, along with SOE..
Do not dwell in the past, do not not dream of the future, concentrate the mind on the present moment.

Expectations lead to suffering

DarthTHC's Avatar


DarthTHC
04.14.2012 , 06:10 AM | #60
Yep. They care enough about us to...

1. Release a patch so fatally flawed that they had to re-patch it the very next day.

2. Screw up the patch's fix so badly they had to take down all servers for the better part of a day to fix them.

3. Apply nerfs in said patch, the count of which is completely unknown.

4. While saying absolutely nothing in the patch notes about those nerfs.

Yah, they care deeply.

Not sure about what though. It can't be about our enjoyment of the game or the crap listed above would have never happened. It can't be about our money because they have to realize they're going to keep losing subscribers until they fix the problems that cause the symptoms listed above.

Unless they're complete morons, which I don't think they are. Not the developers anyway. Maybe the managers making these sorts of decisions.
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