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Finally a company that looks after its subscribers

STAR WARS: The Old Republic > English > General Discussion
Finally a company that looks after its subscribers

Lt_Latency's Avatar


Lt_Latency
04.13.2012 , 03:50 PM | #31
Companies don't give way stuff until they feel they have to.

Blizzard stopped giving away free time because they knew you were not going anywhere no matter what. Now that the game is getting old we are starting to see more free stuff from them.

Camilladilla's Avatar


Camilladilla
04.13.2012 , 03:53 PM | #32
If you want to talk about a company that looks after its subscribers then go look at Trion rather than Blizzard. Though at least Blizzard has the far superior customer service. Hurray for copy pasted messages!

Eroiqua's Avatar


Eroiqua
04.13.2012 , 03:55 PM | #33
Quote: Originally Posted by Geehew View Post
I'm content and feel it was generous of Bioware/EA. I have to say at the risk of sounding a broken record..they're doing what they can as best they can as fast as they can, in my opinion. I wish there weren't so many self-entitled, hateful critics constantly bashing these guys. Patience is a virtue.
Doing what they can the best they can? That's the problem. "The best they can" is bad. It shows they don't know what they're doing. There have been a LOT of issues that came down to pure unprofessionalism and laziness.

This isn't about being self-entitled. This isn't about being hateful. This is about calling out gross incompetence. Things like this, things like a lot of the bugs in the game...they just shouldn't happen if the devs knew and properly used best practices. There is a clear trail of consistent errors traceable to incompetence, laziness, negligence. Things like saying bugs are fixed when it takes less than a minute to go into the game after a patch and see that the bug that was claimed fixed was not fixed. Things like the diplomacy bug that shows the devs don't even understand how floats work. Things like the issue today...if only ONE dev had bothered to log in and take a look around--ONE dev, five minutes--they could have just extended the patch downtime, said there was a problem, but not looked like complete asses by revealing the level of their ineptitude. This is supposed to be one of the top MMOs ever to be released but it's being developed and managed like it's some college kid's class project. Sorry if I insulted any college kids who know and use development and testing best practices.

Patience is a virtue. So is knowing when to replace what was supposed to be a 'top' dev team that just can't handle their project and show no signs of improving.

Chuchitus's Avatar


Chuchitus
04.13.2012 , 04:08 PM | #34
Quote: Originally Posted by Frozenshiva View Post
It happened in vanilla only. Might have happened once or twice in TBC as well which i cant remember but that's about it.

There's a pattern there...and a reason.

Which is fine tbh... in this early stage of the game it's beneficial. I'd be raising an eyebrow if they did this further down the line though.
In WOW: TBC in patch day of 3.0 for a full week the servers were getting restarted and having extended maintenance every day. we got 3 free days....

I rather play a good week without my server getting rerstarted evry 3hrs than 3 free days

Darth_Grissom's Avatar


Darth_Grissom
04.13.2012 , 04:21 PM | #35
Quote: Originally Posted by Dharnell View Post
No link means that it's no different than simply creating a list of dates in order to support a certain position.
Yeah im sorry but I would never create that from scratch.

A simple copy and paste from my battle net wow account page. Huh even says my canceld date lol

anthonybelps's Avatar


anthonybelps
04.14.2012 , 03:56 AM | #36
Quote: Originally Posted by teambff View Post
small patch = 200mb.
maybe my definition of small is different from other people but that seems more like a medium.
Medium? Lol.

anthonybelps's Avatar


anthonybelps
04.14.2012 , 03:58 AM | #37
Quote: Originally Posted by Eroiqua View Post
Doing what they can the best they can? That's the problem. "The best they can" is bad. It shows they don't know what they're doing. There have been a LOT of issues that came down to pure unprofessionalism and laziness.

This isn't about being self-entitled. This isn't about being hateful. This is about calling out gross incompetence. Things like this, things like a lot of the bugs in the game...they just shouldn't happen if the devs knew and properly used best practices. There is a clear trail of consistent errors traceable to incompetence, laziness, negligence. Things like saying bugs are fixed when it takes less than a minute to go into the game after a patch and see that the bug that was claimed fixed was not fixed. Things like the diplomacy bug that shows the devs don't even understand how floats work. Things like the issue today...if only ONE dev had bothered to log in and take a look around--ONE dev, five minutes--they could have just extended the patch downtime, said there was a problem, but not looked like complete asses by revealing the level of their ineptitude. This is supposed to be one of the top MMOs ever to be released but it's being developed and managed like it's some college kid's class project. Sorry if I insulted any college kids who know and use development and testing best practices.

Patience is a virtue. So is knowing when to replace what was supposed to be a 'top' dev team that just can't handle their project and show no signs of improving.

umm. WoW was **** when it first came out, alot ******* than SWTOR. SWTOR is doing the best they can!

GeKaLoN's Avatar


GeKaLoN
04.14.2012 , 03:58 AM | #38
Quote: Originally Posted by ShadowPreyer View Post
Nah i dont think swtor will be in trouble i think it will last years like Star Wars Galaxies.
lol I see what you did there

Goretzu's Avatar


Goretzu
04.14.2012 , 04:03 AM | #39
Quote: Originally Posted by LordGaaR View Post
"All servers are now back up and running! Please note that you will download a small patch upon login (approx. 200MB). Thank you for your patience. As a reminder, due to today's unexpected maintenance, all active subscribers will receive a full day of game time as compensation"

you wouldn't see blizzard do this,
Er.... Blizzard did do that, several times.
Real Star Wars space combat please, not Star Wars Fox! Maybe some PvP and flight too?
Goretzu's Law: As an online discussion grows longer, the probability of a comparison involving "Entitled" approaches 1

ConradLionhart's Avatar


ConradLionhart
04.14.2012 , 04:14 AM | #40
Quote: Originally Posted by Goretzu View Post
Er.... Blizzard did do that, several times.
Did they give you free 30 days as appreciation?