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Game freezes every 10 seconds (server selection)

STAR WARS: The Old Republic > English > Customer Service (Read-Only)
Game freezes every 10 seconds (server selection)
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GrizzlyUK's Avatar

12.15.2011 , 04:42 PM | #21
Quote: Originally Posted by S1-W7 View Post
Hello everyone,

I am sorry to hear you are experiencing this issue.

Can I ask you what server you are trying to connect to?

Thank you for your patience.
I'm getting the same problem as others, either the Server screen appears for about 60 seconds followed by the game freezing or the game freezes before the Server screen appears. In both cases, checking in Task Manager shows SWTOR as "Not responding" and I have to "End Task" to shut the game down.

I don't think it matters much which server anyone's trying to connect to, I suspect the problem may be connected to the sheer number of people trying to play because those few times I've actually gotten to the Server screen every European server is showing as either Heavy or Full!
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Khazartaru's Avatar

12.15.2011 , 04:42 PM | #22
It happens at server selection screen but you neednt to select any server, game just freezes every X seconds at the server selection screen.

and when i look at task administrator it says swtor is not responding for a few seconds.

Xaryell's Avatar

12.15.2011 , 04:59 PM | #23 This is the last staff post in this thread.  
Hi guys,

We are currently investigating this matter. We're sorry for any inconvenience caused in the meantime.

Thank you for your patience.

Xaryell | BioWare Customer Service Forum Support

Khazartaru's Avatar

12.15.2011 , 05:10 PM | #24
maybe it happens when too much people on server queues or in server selection screens? actually it seems to happen less than before and when freezes it do for a second o less than a second.

alejandrouk's Avatar

12.16.2011 , 05:56 PM | #25
I found updating my graphics drivers managed to fix the issue