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Graphic card problem...

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berlinscrub's Avatar


berlinscrub
04.13.2012 , 09:50 AM | #1
So my wife had about me this top of the line HP computer and I installed SWTOR and started playin it and noticed things were a bit laggy. A friend of mine told me that I might have to get a new vid card(in which I did NVIDIA GeForce GT 440) and now it looks like my graphics has stretch...My Sorc looks like he's gained some weight. Is that normal? Is there anyway to fix this?

Ratae's Avatar


Ratae
04.13.2012 , 09:53 AM | #2 Click here to go to the next staff post in this thread. Next  
Hello berlinscrub,

If you are still experiencing this problem, could you please try the following troubleshooting step. Please enter the following into your folder address bar:

Code:
%userprofile%\appdata\Local\SWTOR\publictest\settings
This should bring you to a directory with "client_settings.ini" inside. Please open this file in notepad and ensure/adjust if needed the values for
  • Height and Width
  • NativeHeight and NativeWidth
to match your current computer monitor's resolution values.

Once this is done please save and re-attempt to run the client.
Please let us know how you get on.

Thank You.
Ratae | BioWare Customer Service - Forum Support

Cognortin's Avatar


Cognortin
04.13.2012 , 09:53 AM | #3
*deleted*

berlinscrub's Avatar


berlinscrub
04.13.2012 , 10:21 AM | #4
Quote:
NativeHeight = 900
NativeWidth = 1600
which is right on but for height and width it says
Quote:
Height = 882 Width = 1440
do I just set that to my screen res as well?

Ratae's Avatar


Ratae
04.13.2012 , 10:25 AM | #5 This is the last staff post in this thread.  
Hello berlinscrub,

Yes please set the Height & Width to the correct screen resolution, too.

Please let us know how you get on when the servers are back.
Ratae | BioWare Customer Service - Forum Support

berlinscrub's Avatar


berlinscrub
04.13.2012 , 10:31 AM | #6
Quote: Originally Posted by Ratae View Post
Hello berlinscrub,

Yes please set the Height & Width to the correct screen resolution, too.

Please let us know how you get on when the servers are back.
ya know...shame on ppl that say customer service isnt up to par...This shows right here that they do what they can. Thank you!!!

trueanimus's Avatar


trueanimus
04.13.2012 , 10:37 AM | #7
i have been dealing with the bad FPS issues for MONTHS.... and so have thousands of others... no.. they dont have a clue why or what to do.. u got lucky with this droid... consider it fate or what you will... the fact remains that 99% of the people at bioware dont have a clue whats going on. If they did.. they would have fixed the fps issues the first week.
Formerly Known as Trueevil of Tarquinas server SWG or Truelydead/trueid/truelock/truedewd/truecan/truelyinsane/truelynsane/trueblu/truebacca of undermine in WoW