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1.2 without ranked WZ. Good or Bad?

STAR WARS: The Old Republic > English > PvP
1.2 without ranked WZ. Good or Bad?

Evil_Santa's Avatar


Evil_Santa
04.12.2012 , 05:47 AM | #141
Quote: Originally Posted by Covalent View Post
That is not what happened here. BW releases patch notes that are always subject to change at any time and they make that very clear. So there were no promises and therefore none were broken.

Also there is no way that they informed players late with the motivation to "trick" them. From a business point of view the bad press that it causes is far worse than the very short term surge of subscriber money it generates. No, obviously they wanted to release it so bad that it took them a while to realize that they couldn't. It's not a perfect situation but it is very much human and in no way a scam.
Fine print rules the world, eh?

They engaged in marketing tactics that were less-than-honest to squeeze out subscriptions from their customers, period. BioWare KNEW weeks ago that this wouldn't be ready for release today, if it's as buggy as they claim, and should have changed the patch notes then, not less than 24-hours before release. Heck, they could have put the release off another week or two (they did advertise the 1.2 update in April, not a specific week/date) to work-out the bugs in ranked WZs.

Instead, they waited until the 11th hour, after the bulk of their subscriptions have renewed, to say "Gee guyz, this feature that so many of you were looking forward to, won't be available yet. We're HOPING to have it to you sometime in the next 3 months, but there's no guarantee there either."
Quote:EA CEO John Riccitiello's"When you are six hours into playing Battlefield and you run out of ammo in your clip, and we ask you for a dollar to reload, you're really not very price sensitive at that point in time...We're not gouging, but we're charging".
http://www.youtube.com/watch?v=ZR6-u8OIJTE

eHug's Avatar


eHug
04.12.2012 , 05:50 AM | #142
Quote: Originally Posted by Covalent View Post
That is not what happened here. BW releases patch notes that are always subject to change at any time and they make that very clear. So there were no promises and therefore none were broken.

Also there is no way that they informed players late with the motivation to "trick" them. From a business point of view the bad press that it causes is far worse than the very short term surge of subscriber money it generates. No, obviously they wanted to release it so bad that it took them a while to realize that they couldn't. It's not a perfect situation but it is very much human and in no way a scam.
Are you seriously claiming that Bioware didn't know that they have to remove lots of code from their patch until a few hours before the patch actually goes live? You really mean they release patches with lots of untested changes? To me that sounds like a lot an worse idea then lieing to their customers about not being able to deliver what they promised. Still, it doesn't really matter if they lied or they push out untested major patches, both seems irresponsible actions to me.

Safgril's Avatar


Safgril
04.12.2012 , 05:53 AM | #143
Quote: Originally Posted by Evil_Santa View Post
then.. (and this comes from being a line cook in my college days) the waitress goes to the manager and complains that your ****-up is costing them tips, as well as possibly ******* you out for being a shoddy cook.

Chalk it up however you like, but the reality is most of the subscribers are consumers, and consumers have been told for a very long time that the customer is always right, service will be on-time or early, and if the business screws up then the customer will receive some kind of compensation.

Like getting the meal for free because the staff screwed up and there was a delay in processing their order.
and you need to learn to read the cover of the box when you buy it. The content of the game will evolve and not be the same from when you buy it. This has been in MMOs since day 1 to cover their behinds.

in one form another it says something like that. this is given to you for FREE... they are adding this in for YOUR ENJOYMENT...

where does it say anywhere that they have to give you a rated warzone... in fact you are lucky they do it for free... blizzard charged you an expansion to get it.

the one thing that amazes me on how spoiled some of you act. They dont have to do anything for us do they? they can call this an expansion and charge is 30-60 dollars more. I am sure they would love to do that in a business sense. Yet given to us for FREE... and you complain...

they postpone giving you something to ensure it is top quality you still complain.. they pump it out quickly and you will still complain because of the reason they wanted to postpone... LOL

as for the cook thing.. i can tell you were never a cook. and no the waitress would never do that... because if she wants her food fast next time she wont complain... because she doesnt get good tips if food takes longer... so dont go there....

it happens sometimes.. you stick the thermometer into the chicken the temperature is correct... but later you see blood leak out.. .you cant serve it. temperature is not always accurate but for the most part it is. its not a perfect science. and restaurant owners know this. so you obviuosly dont know what you are talking about.

PloGreen's Avatar


PloGreen
04.12.2012 , 05:55 AM | #144
Quote: Originally Posted by Neravar View Post
WHY SO SERIOUS??? Its a game BRA CHILL OUT!! IF you don't like it quit! Or stay and get owned in WZs
Il do what I want, when I want and I'll express my opinion as a paying customer. Don't need condescending advice thank you. If you can't handle people expressing opinions on a forum about customer service etc then take your own advice, don't read it.

Whether I quit, complain, praise is no concern of yours. People can say they are unhappy with aspects of the game without, fix or quit mentality.

It's not just fanboys and haters, remember that. Maybe it is in your world, but to me your comment comes across as childish fanboyism, no offense.

KshatriyaDharma's Avatar


KshatriyaDharma
04.12.2012 , 05:55 AM | #145
imo,

It is not the fact that ranked warzones are not being implemented in 1.2. No one really wants to play with broken content.

It is that they failed to communicate it to the community until 6 hours before the patch. They would have known a lot sooner that it would not be implemented, you can't just flick a switch and decide not to include a certain part of the patch. It just looks shady.
Rufus - Gunslinger Baeter - Guardian Rágequit - Vanguard
The Red Eclipse - EU

Cottyuk's Avatar


Cottyuk
04.12.2012 , 05:57 AM | #146
I think ranked warzones will work very well when there are cross server options available.

I currently think the biggest issue is to merge servers, or to get cross server options working. I'm currently almost at the end of my patience with having to queue 20 mins for a game for it to be 5v8 or similar, almost every game.

Please sort the above issue out as soon as possible. Please.

As for ranked warzones, whether they are here today or in a month, if they don't sort out the lack of players to play against first then no matter how good it is, it will be terrible for warzones as a whole.

Once again, please merge servers or allow cross server warzones, and make it the absolute top priority.

Evil_Santa's Avatar


Evil_Santa
04.12.2012 , 05:59 AM | #147
Quote: Originally Posted by Safgril View Post
and you need to learn to read the cover of the box when you buy it. The content of the game will evolve and not be the same from when you buy it. This has been in MMOs since day 1 to cover their behinds.

in one form another it says something like that. this is given to you for FREE... they are adding this in for YOUR ENJOYMENT...

where does it say anywhere that they have to give you a rated warzone... in fact you are lucky they do it for free... blizzard charged you an expansion to get it.

the one thing that amazes me on how spoiled some of you act. They dont have to do anything for us do they? they can call this an expansion and charge is 30-60 dollars more. I am sure they would love to do that in a business sense. Yet given to us for FREE... and you complain...

they postpone giving you something to ensure it is top quality you still complain.. they pump it out quickly and you will still complain because of the reason they wanted to postpone... LOL

as for the cook thing.. i can tell you were never a cook. and no the waitress would never do that... because if she wants her food fast next time she wont complain... because she doesnt get good tips if food takes longer... so dont go there....

it happens sometimes.. you stick the thermometer into the chicken the temperature is correct... but later you see blood leak out.. .you cant serve it. temperature is not always accurate but for the most part it is. its not a perfect science. and restaurant owners know this. so you obviuosly dont know what you are talking about.
and you need to realize that for 3.5 of the last 4 years of my life i've worked for software development firms in jobs ranging from; code-level developer support, to systems administration maintaining a cluster of production servers as well as QA servers, and 500 client machines.

What BioWare pulled was lying to their customer base during the peak time of their renewal cycle to guarantee renewals from 10% - 15% of their population, then at the last minute (when they knew weeks prior to) claim that they're pulling a feature, which was heavily advertised to said population, due to "bugs".

Want to challenge me to a debate on release cycles, agile/scrum development and when decisions like this are made? I dare you.

In fact at one of those companies I worked at, one of the QA guys went on to work at BioWare - Austin. (Last I heard at least, a year ago) Hey Bryan!

Also - I was a line cook and yeah I treated that server like that, and guess what - she still went and complained and was the ultimate reason i stopped working for that restaurant.
Quote:EA CEO John Riccitiello's"When you are six hours into playing Battlefield and you run out of ammo in your clip, and we ask you for a dollar to reload, you're really not very price sensitive at that point in time...We're not gouging, but we're charging".
http://www.youtube.com/watch?v=ZR6-u8OIJTE

Tezree's Avatar


Tezree
04.12.2012 , 06:00 AM | #148
lack of rated is all bad for 2 main reasons....

1. Bored of what we have now and need a challenge and rated provides that, also not being able to take more than 4 guild members is just annoying and does not help guild dynamics.

2. Those who are only casual pvpers are getting their faces stomped in by the rest of us and getting pissed off... again if we were all in rated, they could happily plod away without comming up against partied groups of pvpers facerolling the warzone.

Toodles

TucoRamirez's Avatar


TucoRamirez
04.12.2012 , 06:03 AM | #149
This level of horrid unprofessionalism has paved the way for me to go. Totally unacceptable.
Who ever doublecrosses me and leaves me alive... -He understand nothing about Tuco, nothing.

Nukor's Avatar


Nukor
04.12.2012 , 06:08 AM | #150
I am happy that they aren't releasing them because they're currently they're broken and reading the dev posts it's clear that the issue is rooted in the current matchmaking system. Not sure how many of you may have tested the rated queueing on the PTS, but it was riddled with issues based on the focused testing feedback I read.

The fact that they know where the issue is, combined with the fact that they're now dealing with a PR nightmare, tells me that they're going to focus more (if not all) of the PVP team's resources to wards this feature. I'm looking forward to the day that rated WZs work properly, which I don't think is going to be all that far away.
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