Please upgrade your browser for the best possible experience.

Chrome Firefox Internet Explorer
×

Help please frustrated as hell

STAR WARS: The Old Republic > English > Customer Service
Help please frustrated as hell
First BioWare Post First BioWare Post

Detcidda's Avatar


Detcidda
12.16.2011 , 12:56 PM | #1
Game says I am ready for EGA, even got the email that says "Your Saga Begins.." blah blah and all of that...

I am still getting the "No Active Subscription" error...

***???
Death...to all who oppose cake and ice cream.

Darthshnooky's Avatar


Darthshnooky
12.16.2011 , 12:58 PM | #2
In your account info, under Code Redemption, does it say "Star Wars™: The Old Republic™ Early Game Access: Ready to play"? And if so, what's the date next to it?

D6-R8's Avatar


D6-R8
12.16.2011 , 01:01 PM | #3 This is the last staff post in this thread.  
Quote: Originally Posted by Detcidda View Post
Game says I am ready for EGA, even got the email that says "Your Saga Begins.." blah blah and all of that...

I am still getting the "No Active Subscription" error...

***???

Hi Detcidda,

Please check the following sticky which will provide an explanation of the reason you are still getting that message.

Thank you for your patience, and we look forward to seeing you in Star Wars: The Old Republic!


D6-R8 | BioWare Customer Service - Forum Support

Detcidda's Avatar


Detcidda
12.16.2011 , 01:03 PM | #4
LOL... okay.

Well...

Below is a list of valid Star Wars: The Old Republic codes that have been redeemed under this account.
--------------------------------------------------------------------------------

12.15.2011 Star Wars™: The Old Republic™ Early Game Access: Ready to play

--------------------------------------------------------------------------------

12.04.2011 Star Wars™: The Old Republic™ Early Game Access: Ready to patch

--------------------------------------------------------------------------------

12.04.2011 Star Wars™: The Old Republic™ Digital Standard Edition Pre-Order

What is all of this then?
Death...to all who oppose cake and ice cream.

Detcidda's Avatar


Detcidda
12.16.2011 , 01:11 PM | #5
Quote: Originally Posted by D6-R8 View Post

Hi Detcidda,

Please check the following sticky which will provide an explanation of the reason you are still getting that message.

Thank you for your patience, and we look forward to seeing you in Star Wars: The Old Republic!

Well, what say you to that?

Is there a way we can fix this, or am I basically just going to miss out on my EGA?

Please, help me out.
Death...to all who oppose cake and ice cream.

Darthshnooky's Avatar


Darthshnooky
12.16.2011 , 01:16 PM | #6
Quote: Originally Posted by Detcidda View Post
Well, what say you to that?

Is there a way we can fix this, or am I basically just going to miss out on my EGA?

Please, help me out.
You should be in. Have you tried closing out and restarting the launcher?

yaccin's Avatar


yaccin
12.16.2011 , 01:18 PM | #7
also if your game client is from an _early_ beta you need to reinstall the game.

Detcidda's Avatar


Detcidda
12.16.2011 , 01:52 PM | #8
I have tried restarting, even went as far as reinstalling the launcher.

Maybe I am reading it wrong. If it is just telling me about the error in the "System Alerts" is it just that it is letting me know when I click I click "play" that if I get that error something is up, or is it not supposed to say that in the Alerts at all?

Also, I haven't updated the client fully...

I am just really confused. So any help will be much appreciated. Thanks!
Death...to all who oppose cake and ice cream.

Detcidda's Avatar


Detcidda
12.16.2011 , 02:21 PM | #9
::Bump:: Can someone please confirm??
Death...to all who oppose cake and ice cream.