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Seriously need some help with this please read!

STAR WARS: The Old Republic > English > Customer Service
Seriously need some help with this please read!
First BioWare Post First BioWare Post

kazimov's Avatar


kazimov
04.02.2012 , 04:10 PM | #1
Hey everyone, so i just got a 60 day membership and was really looking forward to playing swtor. I installed the game but when i click play it doesn't work.
Everytime i try to run it i get this same black screen that says Not Supported. My monitor right now is a 19" wide 10" high widescreen t.v. My computer has the required specs to run the game but this isn't even letting me see the starting screen. After i log in and click play this same thing happens. I don't even get to change the settings to try to fix this.
Does anybody have an idea of how i can fix this problem? I think its because of my monitor being a widescreen but im not sure.
Please help me out. thanks!

Beesodd's Avatar


Beesodd
04.02.2012 , 04:11 PM | #2 This is the last staff post in this thread.  
Greetings kazimov,

When you get the Not Supported screen, please press Alt & Enter to toggle the game to Windowed mode. Fom there you can change your resolution and refresh rating to one more suitable for your monitor.

Beesodd | BioWare Customer Service - Forum Support| Find help for all EA Games at Answer HQ.

kazimov's Avatar


kazimov
04.02.2012 , 04:13 PM | #3
I will try this right now and tell you if it worked, thanks a lot