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Code Redemption Box not checked on website.

STAR WARS: The Old Republic > English > Customer Service
Code Redemption Box not checked on website.

Theplague's Avatar


Theplague
12.16.2011 , 08:32 AM | #1
So i pre-ordered through Origin. got a code. Downloaded etc....

but when i check the website, on the Get Ready to Play! page.
Everything is checked as it's done, except for the
Redeem Product registration code.

it is not checked, and when i tried to do it again, it says the code has already been used, but does not seem to be linked to my account???

Is this just because i have not been allowed early access? no biggie, just wanted to find out if that is all, or if somthing was done wrong, and i need to have the code registered to my account??

I know your very busy right now, but any help would be appreciated. thx

Dragaan's Avatar


Dragaan
12.16.2011 , 08:34 AM | #2
I have the same thing.
But when I go into the Games Link, I get

You redeemed your Pre-Order Code and now are registered for the following items:

Early Game Access
Color Stone (Virtual Item)

But the Check box is missing on my Account main page.

Something is really messed up there.

Heggis's Avatar


Heggis
12.16.2011 , 08:35 AM | #3
Quote: Originally Posted by Theplague View Post
So i pre-ordered through Origin. got a code. Downloaded etc....

but when i check the website, on the Get Ready to Play! page.
Everything is checked as it's done, except for the
Redeem Product registration code.

it is not checked, and when i tried to do it again, it says the code has already been used, but does not seem to be linked to my account???

Is this just because i have not been allowed early access? no biggie, just wanted to find out if that is all, or if somthing was done wrong, and i need to have the code registered to my account??

I know your very busy right now, but any help would be appreciated. thx
On your account take a look in your pre order section and should be registered there.
An eye for eye only ends up making the whole world blind.

Aieny's Avatar


Aieny
12.16.2011 , 08:37 AM | #4
The fine print at the top of the page says that those steps are not necessary for Early Game Access. The code mentioned on the account page is the product registration code, which Origin will email sometime either today or this weekend -- this is the code you need to enter to continue playing after Dec 22.