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Key Redeemed on Wrong Account! Please help!

STAR WARS: The Old Republic > English > Customer Service
Key Redeemed on Wrong Account! Please help!
First BioWare Post First BioWare Post

netglow's Avatar


netglow
12.15.2011 , 03:46 PM | #1
Total edit of this post: Can I redeem the actual game code (launch) on this account? This isn't the EA/Origin e-mail or account I bought the game with, because I redeemed the pre-order key on this account instead of the account that owns SW:TOR, and want to start my early access. I'd actually prefer this to be the game's actual account.

Please answer this! Thanks!

netglow's Avatar


netglow
12.15.2011 , 05:15 PM | #2
Bump!

Stilettoblade's Avatar


Stilettoblade
12.15.2011 , 05:20 PM | #3
I would assume you will be able to redeem it on another account. In fact I'm ounting on this, as I paid for both my and my wife's copies of the game from my Origin account. It should give you the serial number once it's available, and you can then register it on any swtor account, just as the pre-order code worked.

Ratae's Avatar


Ratae
12.15.2011 , 05:23 PM | #4 This is the last staff post in this thread.  

Hi netglow,

As I understand it, you have a fully functioning account under your user name ‘netglow’ and you have successfully redeemed your pre-order code on this account. If you wish to, there is nothing to prevent you registering the product key against this account also and therefore continuing to play with your EGA characters.

Hope this helps.

Ratae | BioWare Customer Service - Forum Support

netglow's Avatar


netglow
12.15.2011 , 05:34 PM | #5
Outstanding, thank you so much!