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So Tired Of Pretending...


Wildwa's Avatar


Wildwa
02.24.2012 , 10:47 AM | #111
Well said. Similar to you I have also been waiting for something to come along. I have not played anything with any real interest for more than 3 months at a time since i quit WoW approx. 5 years ago, lol. WoW lasted me a year and I could never bring myself back to it, it's just not that great of a game for me. Every other MMO i have tried lasted anywhere from a few days to maybe 3 months at the most! I was lucky enough to get a beta invite to TOR about 4 months pre launch date. I played solid for those 4 months and conveniently became unemployed (good or bad???)just after launch, which gives me LOTS of time to play. I'm still not bored in the least! I only have one level 50, but two other chars climbing into the 40's now. Take all this with the fact that many of my friends are playing and I can see myself subbing for quite sometime. Thanks, bioware, it's what i've been looking for!

Kalfear's Avatar


Kalfear
02.24.2012 , 02:39 PM | #112
Quote: Originally Posted by DarthKhaos View Post



Interesting. I never had this problem. I have submitted tickets from bugs, typos, minor glitches, to player exploitation/afkers in warzones. Most of them I don't even want an automated response. I am just passing along some information. Others I'd need to talk to someone. I tend to say at the end "There is no need to contact me concerning this matter, I just wished to pass along the information." , "Please contact me if you require additional information." or "Please contact me as soon as possible."
I also tend to supplement my in game ticket with an e-mail to support@swtor,com with screenshots and anything else that would help. Sometimes a more detailed description because the in-game text box is a bit short. I have spoken to GMs on several occasions, the most recent was concerning an AFK player in a Warzone. Less than 2hrs after the ticket I was speaking to the GM. They wanted to confirm the player account. Due to policy they couldn't inform me of the action being taken but let's be honest, if they were going to do nothing they wouldn't bother contacting me.
This is where I get annoyed with the modern fanboi making excuses for everything and anything.

Its pretty much agreed from the most die hard hater to lover that cust service is majorly lacking in this game that usually people stop complaining about it as its not a topic of debate.

Yet here you are making excuses for the bad.

I will say most times I dont want a automated responce either, I just want problem fixed and its the later part thats never seemed to happen, since before beta ended.

I sent in multiple tickets about low level stealthers explointing stealth in higher level areas in beta, yet they went unresolved, unattended, ignored.

Sent in name reports only to be told names using canonized names like Yoda, LukeSkywalker, Revan were fine. I mean I also learned that Bioware doesnt even wanna take the minutes required to offer up a re real RP server with nameing rules (and I flat out do not accept that ignorant dismissal of Role Players desires on a RP server) but they dont even care if people break their already flimsy naming rules.

The cust service in this game is beyond terrible and even most fanbois see that so for shame for ignoring a issue because it hasnt directly effected you.

I havent PVPd yet but I know the under level players opening chests on Illum is a problem and should be addressed and accounts that did it turned back to prior to getting the goodies (along with a suspension for knowingly exploiting as bug/design flaw).

For shame for being so selfish that you think if it doesnt directly effect you its not a real problem.

Man I hate this new memememememe era of gameing.

Get over yourselves and look at the big picture and FIX THE PROBLEMS when they that obvious.

Im not saying you gotta cheer on macros and UI changes, and add ons. Those are not game issues, those just features some players want. The game isnt broken with out them. BAD CUST SERVICE is a GAME WIDE ISSUE and frankly one that has plagued MMORPGs for 2+ decades and should have been fixed long before WOW, beforte DAoC, before EA, before UO. This problem goes all the way back to the first MMORPG NWN on AOL and developers been short changing the player base ever since because there is always someone like you making up excuses for the inexcusable!
In regards to lessening F2P and Preferred restrictions
In GAMING, as in LIFE,
You get what you pay for
No game restriction is so dire that $15.00/month will not eliminate it

DarthKhaos's Avatar


DarthKhaos
02.25.2012 , 05:16 AM | #113
Mr. Kalfear where in that post did I say there wasn't a problem? I was describing my experience and what I do to get a timely response. I understand the nature of Customer Service. Hell I worked help desk in the past. It's a thankless job and people expect you to do things that are outside of what you can do.

This has nothing to do with this game in specific to me but in how people interact with each other and request help. I honestly do not know what they place in their tickets, I do not know how they word their complaint, I do now know if they send screenshots and detailed information via e-mail in addition to said in-game ticket. What I do know is that I do and it works for me and all I can do is tell people what works for me.

If that makes me a fanboi then "Weeeeeeeee" I honestly don't give a force about your opinion about me I'm only responding so you can understand what I was trying to do and perhaps help you in your future dealings with CSR.
=================================
F2P? NO THANKS
CANCELLED
=================================

Jesira's Avatar


Jesira
02.25.2012 , 05:34 AM | #114
There is a tremendous amount of 'hate' for this game, and I can't really figure out WHY...It's a very well designed game, it has very few 'real' issues, it launched really smoothly, it's new, it's much deeper than any other MMO, it's pretty...I just really don't understand why trolls have taken to bashing this game into the ground relentlessly on every gaming site I check out. I'm getting sick and tired of it, because mostly it's just unfounded, uneducated rants about a game they're probably not even playing.

There's really nothing anybody can DO about it other than hope they find another game to destroy so they leave ours alone lol. It's pathetic that it's come to this point with the gaming community, which used to be a far more mature group of people waaaaaay back in the day. I remember being a child and being able to post on gaming forums about games, and chat with different communities about upcoming titles, and new titles, old ones, etc and it was all pretty good conversation, or constructive criticisms based on fact, now it's mostly a bunch of mindless complaining and trolling, it disheartens me from being a part of a community anymore. Hopefully BioWare is able to really start making some big splashes with keeping the excitement level up and getting "positive" reports on everything in hopes that these people will shut the heck up.

Poogination's Avatar


Poogination
02.25.2012 , 05:40 AM | #115
Quote: Originally Posted by Screamster View Post
Once they fix most of the bugs and add new content, this game will topple WOW imo.
Except by the time that even begins to happen GW2 will have been out already and crushed this sad excuse for a game into the ground.
Guild Wars 2 - 2012 - See You At Launch!

Poogination's Avatar


Poogination
02.25.2012 , 05:42 AM | #116
Quote: Originally Posted by Jesira View Post
There is a tremendous amount of 'hate' for this game, and I can't really figure out WHY...It's a very well designed game, it has very few 'real' issues, it launched really smoothly, it's new, it's much deeper than any other MMO, it's pretty...I just really don't understand why trolls have taken to bashing this game into the ground relentlessly on every gaming site I check out. I'm getting sick and tired of it, because mostly it's just unfounded, uneducated rants about a game they're probably not even playing.

There's really nothing anybody can DO about it other than hope they find another game to destroy so they leave ours alone lol. It's pathetic that it's come to this point with the gaming community, which used to be a far more mature group of people waaaaaay back in the day. I remember being a child and being able to post on gaming forums about games, and chat with different communities about upcoming titles, and new titles, old ones, etc and it was all pretty good conversation, or constructive criticisms based on fact, now it's mostly a bunch of mindless complaining and trolling, it disheartens me from being a part of a community anymore. Hopefully BioWare is able to really start making some big splashes with keeping the excitement level up and getting "positive" reports on everything in hopes that these people will shut the heck up.
This is one of the most poorly designed games ever compared to how much was spent on it. This game is a failure in almost every way. You must be playing a different game. The design is of such low quality it's not even funny.
Guild Wars 2 - 2012 - See You At Launch!

Poogination's Avatar


Poogination
02.25.2012 , 05:42 AM | #117
Quote: Originally Posted by MackumDog View Post
I am not anti-SWTOR by anymeans and I will sub and continue to sub but .. I just dont get the feeling of addiction with SWTOR that I use to, I am not sure if it is my server, my guild or the game in total.
It's called poor game design, not your fault.
Guild Wars 2 - 2012 - See You At Launch!

Poogination's Avatar


Poogination
02.25.2012 , 05:46 AM | #118
Quote: Originally Posted by SNEAKYSIX View Post
As a proud owner of a new PC I bought SWTOR as it was the game i was looking for. I discovered there was other I wanted to try so I downloaded RIFT.

After a few hours install the game lasted 30mins and I deleted it. It was not the play style i enjoy. Although I hate Coruscant with a passion and its grind of missions. I do prefer SWTOR over every other MMo ive tried (Apart from GW).

So maybe I'll be playing this with my sub for longer until i try TERA in May.
Bro GW2 is coming out soon, don't be stupid and waste your money on Tera.
Guild Wars 2 - 2012 - See You At Launch!

Poogination's Avatar


Poogination
02.25.2012 , 05:48 AM | #119
Quote: Originally Posted by iheartnyc View Post
The sad and simple truth is...the vast majority of people disagree with you. Good luck in WoW.
That's funny because so many people are quitting in droves and waiting for legitimate games to come out like GW2.
Guild Wars 2 - 2012 - See You At Launch!

Tuscad's Avatar


Tuscad
02.25.2012 , 06:15 AM | #120
@ OP and everyone else that enjoys this game: I am glad you enjoy this game, I have had the opposite experience but wish I could enjoy it like you, I wanted to so badly.
Date Joined: March 2009 - Date unsubbed: 9/18/2012
It's been real but the game just wasn't worth the sub for me anymore.
Star Wars: First Assault is an Xbox Live Arcade game: http://kotaku.com/5948064/um-whats-t...ox-live-arcade