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iPhone Mobile Security App Question

STAR WARS: The Old Republic > English > Customer Service
iPhone Mobile Security App Question
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D6-R8's Avatar


D6-R8
12.15.2011 , 08:19 AM | #11 Click here to go to the next staff post in this thread. Next  

Hi all,

Please check the following page relating to the mobile security key in the USA. Please also check our Help Center for any further info.

Thank you for your patience.


D6-R8 | BioWare Customer Service - Forum Support

Hellodc's Avatar


Hellodc
12.15.2011 , 08:23 AM | #12
fix it fix it fix it

Tyrinia's Avatar


Tyrinia
12.15.2011 , 08:31 AM | #13
Earlier in this thread, someone said that the Android version won't be available until after the launch. Is there anything more specific then that?

Thanks!

mknele's Avatar


mknele
12.15.2011 , 08:40 AM | #14
Quote: Originally Posted by D6-R8 View Post

Hi all,

Please check the following page relating to the mobile security key in the USA. Please also check our Help Center for any further info.

Thank you for your patience.


Hey i vent to the Help Center for any further info, and there it says following:

To set up a Mobile Security key

Please go to our Security Key Setup page and log in to your account.

Click on ‘Set up a new Mobile Security Key’

When i go there i don't have any buttons for Mobile Security Key, i got 2 buttons and they are

Set up a new physical security key and Link a previously set up physical security key



Any help with that please?

Thanks


Edit: Before someones says something, yeah i did clear cookies and browsing history and reloaded page 100 of times, and tried on different browsers.

JeffDPrime's Avatar


JeffDPrime
12.15.2011 , 08:48 AM | #15
The FAQ instructs us to find the mobile serial number by hitting the info button on the app, however no buttons are visible on the app until you enter the serial number. Last night there was a link online to setup a mobile security key, but this morning that option is missing. I presume this is intentional due to high traffic or some other technical issue. We just need communication on what we need to do to fully secure our accounts.

Sessmar's Avatar


Sessmar
12.15.2011 , 08:53 AM | #16
[QUOTE=mknele;277432]When i go there i don't have any buttons for Mobile Security Key, i got 2 buttons and they are

Set up a new physical security key and Link a previously set up physical security key


Same issue here, I see so option for setting up a mobile security key.

D6-R8's Avatar


D6-R8
12.15.2011 , 08:53 AM | #17 This is the last staff post in this thread.  

Hi all,

Please check the following thread where you may find some useful suggestions. We’re on our side working on clarifying the information available on our help centre.

Apologies for this confusion and thanks you for your patience.


D6-R8 | BioWare Customer Service - Forum Support

Teti's Avatar


Teti
12.15.2011 , 08:58 AM | #18
Quote: Originally Posted by D6-R8 View Post

Hi all,

Please check the following thread where you may find some useful suggestions. We’re on our side working on clarifying the information available on our help centre.

Apologies for this confusion and thanks you for your patience.

How about just stating the functionality for the Iapp has been temp. removed? And then closing this thread.

***Edit for suggesting to consildate the threads.
Fair Winds and Following Seas!

Teti, Child of the Lion