Rate Bioware's performance thus far.

I am curious what everyone thinks here. I understand what goes into these games and how complicated and expensive they are to make. (did a little college for programming and design.) Considering this is the developers first MMO I think they have done an amazing job. I know a lot of people want to complain about all the bugs and other issues but the devs have been rolling out fixes and other updates rather quickly. I think it's amazing that whole new content was released after only a couple of weeks. I think they are doing a great job balancing fixes and what is being fixed. Some think the game should have been delayed but I'll take a game that needs a little fixing before I wait another 6 months.
The game isn't perfect but I dare you to find an MMO that is (WOW is far from, accessibility generated community, thats WOWs secret). I am throughly impressed by the game and by the team continuing to be behind it. Their handling of the community has also been well above average.
I rate Bioware's performance at a 10!

10? Not to insult you but your delusional.

BW customer service is massively unresponsive. They don't actually read the tickets and instead toss everything into the "bug report". Speaking of bugs everytime the fix one they create new ones. They don't test their fixes enough. Someone would say how can they fix them when no one tests them on the test server. I have a better idea how about they pay players to test their fixes maybe then they can actually fix things.

Lets move on; how about server downtimes. This is important but I'm not complaining about the how many times they bring the servers down but when. There is a serious lack of logic and common sense at BW/EA. So much so that I am beginning to wonder if some adolescent is the one in charge. YOU DON'T BRING DOWN SERVERS WHEN POPULATIONS ARE HEAVY! This goes for U.S. and Europe. There is absolutely no excuse for this. I can understand if the server needed to be rebooted or a very important hot fix for an exploit but maintenance??? No sorry that's total bull. Most if not all MMO's take there servers down in the late AM meaning 4-5am PST. Why? Common sense! Populations are at there lowest.

End game is garbage and nothing but a major grind.

Loot drops are garbage. Instead of getting an item that you need you get something for the spec that you are not. Example; Sith Warrior I only ever get armor for juggernauts and not for my marauder.

Loading screens stall because of FPS? What? How is a simple load screen that has very little graphic intensity stopping my loading in to a warzone. I can't tell you how many times I have been booted because I didn't clear the zone in time.

Developers are non-existent. I saw there so called Q&A. Hardly any questions were answered in regards to hot topic issues but instead talked about future stuff that doesn't mean squat right now. They should concentrated solely on the hot topics. Ilum - server down times (there are hundreds if not thousands of posts on this) - loot drops - FPS - ability delay - etc.

I'm tired of ranting right now but there is no way they get 10 nothing higher than a 3 from me. Until they start addressing the hot topics and fixing them especially downtimes for me and thousands of others who have this issue than it will never go any higher.

6...

Cons
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- High end armors are worse than bad, they are laughable. Probably the worst looking high end gear I have ever encountered in 15 years of playing MMO's.

- The Republic side has major quality and balance issues, leading to huge population imbalances

- Crafting is mostly an afterthought and was so poorly balanced they had to nerf several skills almost immediately on release. The remaining skills are almost useless at the end game.

- Patches released to date have often broken things more than they fixed them. We had one patch that turned Ilum into a unplayable killing field. We had another that broke the ability for kills to count at all for rewards, three separate cool down systems that get worse with each patch, etc...

- Graphics are dated and the engine performs very poorly. Very poor optimization. I've tested this on a variety of system specs. My gaming system is extremely high end so I don't see the performance problems, but pixelated, blurry graphics, low poly counts (I should not be able to count the angles on my Jedi hood) are disappointing.

- Some of the stories are pretty bad, with weird and often terrible morality choices. Corelia is a grind fest. Particularly for their emphasis on story, it doesn't feel like your character's actions have any real impact. A game released in 2011 that doesn't even have phasing? As a Sith Warrior, even light sided, if someone betrays me and tries to end my life, they die. I am just saying.

- Missing features on release that should be a given in a MMO - guild banks, anti-aliasing, phasing, etc... yeah, they are coming and some have already been added, but I don't remember them offering to delay charging me for they don't get away with delaying giving me a full product.

- Very primitive character customization.

- There are still too many bugs in this game, it was obviously released too early. The list of broken things is way too long for here.

- Some companion stories are STILL broken, preventing continuation of the story line.


Mixed
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- Serious class balance issues, but these tend to be in any MMO. They will get better and then worse then better then worse again with time.

- Lack of any real innovation. This really is WOW with light sabers. On one hand, if that MMO model isn't broken why fix it? On the other, I've played this game before, many times before.

- Space combat. A fun mini-game with real character benefits is great, but some people wanted a lot more. I REALLY like the space combat, but many did not so I put it in mixed.


Pros
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- Grind is dead. The story and VO does a fantastic job of removing the typical MMO grind fest.

- Some of the stories and companions are very good, particularly on the Empire side.