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Product Registration code no longer shows redeemed on My Account page

STAR WARS: The Old Republic > English > Customer Service (Read-Only)
Product Registration code no longer shows redeemed on My Account page

SacrificialPawn's Avatar

12.15.2011 , 06:18 AM | #1
Today I noticed that the My Account page shows that I haven't redeemed a project registration code. A bit of a cause for concern.

Interestingly, if I click on the Games page within the Account Management links on the right, it shows that I'm registered for early access.

And, if I click on the Code Redemption link, it shows my redemption in the History.

Still, it's disconcerting to see the giant icon on one of the pages indicating that I haven't registered the game. I went ahead and tried registering the same code again just to see what would happen, and it told me the code was already in use.

Can someone tell me it's all going to be okay and I can sleep peacefully again? Has anyone else experienced the same thing?

iain_b's Avatar

12.15.2011 , 06:21 AM | #2
Have you received your game code (ie produce registration code) from either a physical box of the game or Origin? If not then of course it's empty.

Remember game code is different from pre-order code.

Game code let's you play on the 20th and after.
Pre-order code let's you play from the 13th - 19th.
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