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Has Orgin Billed for any CEs yet?

STAR WARS: The Old Republic > English > Customer Service
Has Orgin Billed for any CEs yet?

Taekoma's Avatar


Taekoma
12.14.2011 , 04:38 AM | #1
I am wondering when my payment will clear and ship. Also I had a debit card get lost in ATM and want to see if they do not bill, according to EA customer service since the amount was already preapproved it should not matter, the bank will process it. I am wondering if that is true or not.

Taekoma's Avatar


Taekoma
12.14.2011 , 09:35 AM | #2
so no one yet?

Sunsliver's Avatar


Sunsliver
12.14.2011 , 09:37 AM | #3
Billing will start on the 16th.

BlueCel's Avatar


BlueCel
12.14.2011 , 09:59 AM | #4
Anybody have their digital copy preorders not show up on their Origin Orders and Billing tab?
On Oct. 27th I pre-ordered Digital Standard Edition, the $5 charge showed up on my credit card bill, and I entered my pre-order code.

http://i1085.photobucket.com/albums/...demption_1.jpg

But as of today, my Origin account shows no pending, current, or past orders.

http://i1085.photobucket.com/albums/...andBilling.jpg

I'm not worried about Early Access, but I am worried that when the game launches, I won't have received a retail registration code because Origin thinks I haven't ordered the game.
Web chatted with Origin customer service last night, and the most detailed info he could give me was that it was still processing. I asked when I would receive the registration code for this product, and he said 2-3 days.

Seven weeks seems like a long time to process an order.

Herethos's Avatar


Herethos
12.14.2011 , 10:15 AM | #5
Did you check the "save billing info" box when ordering?

MirtaGevFett's Avatar


MirtaGevFett
12.14.2011 , 10:33 AM | #6
I would check your bank statements or how ever you check it. I ordered from Origin and they took the money out of the account then about 4 hours later they refunded my money saying we cancelled the purchase. SO, check your bank and check your emails. there might be something in there that will explain your issue.

Taekoma's Avatar


Taekoma
12.15.2011 , 05:08 AM | #7
anyone billed for their Orgin CEs yet?

Epyoch's Avatar


Epyoch
12.15.2011 , 05:15 AM | #8
Quote: Originally Posted by BlueCel View Post
Anybody have their digital copy preorders not show up on their Origin Orders and Billing tab?
On Oct. 27th I pre-ordered Digital Standard Edition, the $5 charge showed up on my credit card bill, and I entered my pre-order code.

http://i1085.photobucket.com/albums/...demption_1.jpg

But as of today, my Origin account shows no pending, current, or past orders.

http://i1085.photobucket.com/albums/...andBilling.jpg

I'm not worried about Early Access, but I am worried that when the game launches, I won't have received a retail registration code because Origin thinks I haven't ordered the game.
Web chatted with Origin customer service last night, and the most detailed info he could give me was that it was still processing. I asked when I would receive the registration code for this product, and he said 2-3 days.

Seven weeks seems like a long time to process an order.
I've chatted with them over and over....they say that everything is fine.
.