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Product code issue - downloading client.

STAR WARS: The Old Republic > English > Customer Service (Read-Only)
Product code issue - downloading client.

SaitenMar's Avatar

12.15.2011 , 03:40 AM | #1

In need of some help, you see I was intending to use the client from the beta weekend to access the early access for The Old Republic but I've been having all sorts of problems with it. It ran super smooth in beta so I have no idea, textures are the biggest problem. Anyway, I decided to uninstall it completely and re-download the client but when I go onto my page download client is grayed out. Checking it all, I see for some reason it doesn't state my product code. I'm guessing the product code is the same one they send you for pre-ordering the code but for some reason it states it's already been used. It as, by me months and months ago.

So for some baffling reason it seems to think I have no product code or something so can't download the client to use for early access.

Anyone have any ideas why this might be?
Any help would be much appreciated. Thanks