Please upgrade your browser for the best possible experience.

Chrome Firefox Internet Explorer
×

Been on hold for customer service for over an hour. Excellent!

STAR WARS: The Old Republic > English > Customer Service
Been on hold for customer service for over an hour. Excellent!

Justinjedi's Avatar


Justinjedi
12.15.2011 , 01:14 AM | #1
Been on hold for customer service for an hour and 12 minutes. Awesome.
Man who stand on toilet is high on pot.-Comic Sans

TheSiobhan's Avatar


TheSiobhan
12.15.2011 , 01:23 AM | #2
My average call duration is over 3 hours, however I can't even get on hold atm.

Justinjedi's Avatar


Justinjedi
12.15.2011 , 01:42 AM | #3
If my call was so important like the guy keeps telling me, it would have been answered by now. 1 Hour 42 min now.
Man who stand on toilet is high on pot.-Comic Sans

Rohrnin's Avatar


Rohrnin
12.15.2011 , 01:50 AM | #4
Yeah have to just hang in there. Wife's hold time yesterday was 4.25 hrs. I've been on hold for nearly 3 so far. I had to just keep redialing for about 10 min just to get in the system so... mmmmmmmmmmyeah :\

Kronkit's Avatar


Kronkit
12.15.2011 , 01:59 AM | #5
ITS A JOKE sort this out EA for gods sake you say you work 24/7 rotated shifts and the hold time for CS is piss poor
I FOUND YOUR LACK OF BETA DATES DISTURBING

Rulyen's Avatar


Rulyen
12.15.2011 , 02:00 AM | #6
Quote: Originally Posted by Kronkit View Post
ITS A JOKE sort this out EA for gods sake you say you work 24/7 rotated shifts and the hold time for CS is piss poor
Keep in mind the amount of people that are coming into this game at launch is an all-time high for an MMO, so presumably CS is going to be much more bogged down that it might be for other games. Just have patience...it will all work out in the end.
. Fear teh Beta Pixel!

Justinjedi's Avatar


Justinjedi
12.15.2011 , 02:47 AM | #7
Finally got through at 2 hours and 45 min. Problem solved within 3 minutes. This is why we can't have nice things Bioware and EA.
Man who stand on toilet is high on pot.-Comic Sans