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Announcing The Old Republic Guild Summit

STAR WARS: The Old Republic > English > General Discussion
Announcing The Old Republic Guild Summit
First BioWare Post First BioWare Post

Lateris's Avatar


Lateris
02.02.2012 , 12:57 PM | #401
I would love to go. I Live near Texas and can drive.

Arandmoor's Avatar


Arandmoor
02.02.2012 , 12:59 PM | #402
Quote: Originally Posted by SoulstitchMMO View Post
How hard would it actually to set up a form on the website where players submit their questions, bioware picks out the top questions for various developers, those developers would then answer those questions on fridays like they did those other things during beta.


There, saves everyone heartache and stress, and gets involvement with your playerbase... and I'm not even on the community management team...
Because that's not a discussion. That's Q&A.

The single most effective way to have a back-and-forth discussion is face-to-face. Nothing (and I mean nothing) in the world is an effective replacement for a sit-down chat. Not forums, not text chat, not internet, not voice chat, not video conference. Nothing.

Blue_Leader's Avatar


Blue_Leader
02.02.2012 , 01:04 PM | #403
This does sound rather interesting, I must admit, and a step in the right direction.
But really, why does there need to be a "guild summit" to ask for feedback? Why not just ask the community here on the forum so we can all participate and give our feedback? I'm not trying to put anyone down, I just feel that the "guild summit" is a bit much for something that could be just as easily done on the forum and where everyone could pitch in their feedback. But maybe that's just me.

Still, I wish I could go, it would be neat.


Edit: After reading a few above posts about the discussion, I see the point of it now. Alrighty.
But still, could we get some discussion topics here as well? It would be nice to at least be able to discuss some things here as well, for those of us who can't go.
--Smuggler at heart, scoundrel by nature--

-Dejulues Tze'Midak (Begeren Colony)
-Alaki Bui'loch (Begeren Colony)

Fiachsidhe's Avatar


Fiachsidhe
02.02.2012 , 01:06 PM | #404
Quote: Originally Posted by Dragonexadon View Post
Gathering information is always better when face to face first. When you do test case situations you normally always get an in person 1 on 1 with the users of your product for best results.
Quote: Originally Posted by Arandmoor View Post
Because that's not a discussion. That's Q&A.

The single most effective way to have a back-and-forth discussion is face-to-face. Nothing (and I mean nothing) in the world is an effective replacement for a sit-down chat. Not forums, not text chat, not internet, not voice chat, not video conference. Nothing.
Based on what evidence? Because information exchanged face to face is THE most unreliable information in my experience/research. Anonymous posting allows people to say exactly what is on their minds. The purest form of information gathering.

How many major corporate meetings/decisions are done via video conference? Or over cel phones?

Why do you think voting is anonymous? Or polling? Why do you think the most important decisions that effect entire worlds are voted on in anonymity. It's because when you have the opportunity to present your opinions, you're free of judgment and pressure.

If you knew anything of psychology, you'd now face to face communication is plagued with all sorts of factors, that affect the way a person presents their opinions, and even if they present them at all.

People can write out a more decisive, collected, and structured presentation of ideas than they could ever present in person, and I really doubt each guild leader is going to have a power point presentation,

However, this isn't major, world changing exchange of idea, it's *********** VIDEO GAME DEVELOPMENT. If you think face to face information gathering is even close to a factor, you need to get out more.

But the biggest indication that drunk people came up with this idea, is the notion that literally thousands of dollars being siphoned from the budget of this game, to send a select few of my fellow players on a payed vacation to meet the Bioware developers for the most pointless, redundant reason imaginable, based on the assumption that guild leaders aren't idiots - is a GREAT idea.

So instead of that money being used, to provide the people paying for the game with bug fixes and content, it's being used so some jag with a guild rank one higher than mine can fly to Austin, sit in hotel, and reiterate the blindingly obvious to a bunch of dense developers who need a PR stunt one month after release.

Fiachsidhe's Avatar


Fiachsidhe
02.02.2012 , 01:09 PM | #405
Quote: Originally Posted by skuggz View Post
How is this dramatically different from the way we do government?.
Everyone gets to vote when it comes to government.

DTuloJr's Avatar


DTuloJr
02.02.2012 , 01:16 PM | #406
Quote: Originally Posted by StephenReid View Post
We are covering costs for a select group, which will make up a significant number of the attendees. We're obviously also covering all the other running costs for the event.
Obviously, there has to have been some discussions on what positive business outcome is a desired end goal for BioWare Austin. Because BWA has already had well over a year of highly valid closed beta tester feedback on issues that have NEVER been addressed, which seem to be also be repeated ad nauseum, predictably, across the live forums. The coloquial definition of insanity is doing the same thing over and over, expecting different results. So why is BWA soliciting additional feedback on the game, in person, when they already have an overwhelming amount of it about the same subject? Why in person? Why not have a lower cost video conference and/or GoToMeeting type of a situation?

I do apologize, but some of us are highly skeptical and critical, because so much has been ignored, glossed over, or been outright denied, for over a year, only to have those same issues be at the forefront of what players continue to expect and demand... to say nothing of some direct comments by BWA that basically told us that we *were* being ignored (Ohlen, 9/23/11, Gamasutra). Now, we get a notice that "the SWTOR community" is NOT being ignored. That's a good thing... but which is it?

Quote: Originally Posted by StephenReid View Post
While I understand everyone's opinions here, apparently we're stuck between a rock and a hard place on this one. Previously (for the Fan Site Summits) we invited a select group; we got complaints that it should have been open to others even if they paid for themselves. In this case we invite a select group and in addition open up attendance to anyone who wishes to apply, and some are frustrated that we're asking people to attend at their own expense. Like I said, we understand people's reactions, but we won't be able to please everyone.
Communication with your customers, especially two way, is a VERY good idea. Hold the event, in some form, no matter what people say.

Quote: Originally Posted by StephenReid View Post
As stated, we will have a significant presence from EU guild leaders. We are conducting the summit in English, but most of our developers are English speaking, so it's a necessity. As I stated, an EU summit of some kind is still possible at some point.
This is a significant business decision, as the cost of airfare alone could be monumental. Thus, I return to my original questions; what does BWA hope to get out of the event, that they could not already accomplish, via the myriad of other communications that they've already received?

Quote: Originally Posted by StephenReid View Post
Again, we'll have ways for people to interact with the summit who aren't present at the event. That was always part of our planning and we'll have more details soon.
So... like many things related to this game... this was only a partial release? ::sigh::

Quote: Originally Posted by StephenReid View Post
Once again, I'd like to ask for comments to remain constructive in this thread. We are proceeding with the summit and would love to hear your comments about how we can make it a success.
Is this a Summit, or a SWTORcon? Basically, let us know the business drivers behind holding the expensive in-person meet, what BWA intends to get out of the event, and what BWA intends to *give* out of the event, and be truly above-board with all aspects of the event, and the success of the event will take care of itself.

Yes, some of us are highly critical, but that's because we believe in the STAR WARS IP, and want BWA to achieve great things with it. We don't want to see BWA stop with "good enough" or something mediocre.

Good job. You're not done, yet.
Join The Dark Side™. We have coffee, doughnuts, and cookies.

blakkmantis's Avatar


blakkmantis
02.02.2012 , 01:16 PM | #407
I hope this brings about some new ideas to Bioware, and they actually listen. I would have loved to go to this, but it's too short notice for me, and don't think I can make this trip for the summit.

One thing I would like to see brought up to them is a better guild invite system brought into the game.
Shii-Cho Server Guild - I Bent My Wookiee

Fiachsidhe's Avatar


Fiachsidhe
02.02.2012 , 01:20 PM | #408
All I can say at this point, is that money wasting, player alienating, favoritism-laden PR bull **** like this, is making The Secret World look more and more appealing. I never thought I'd say that.

skuggz's Avatar


skuggz
02.02.2012 , 01:23 PM | #409
Quote: Originally Posted by Tarka View Post
Difference is, those who participate in government are ellected to do so. ALL of them particpate. The government doesn't "cherry pick" in that sense.

A) I would remind you that less than half of the populace in America votes, and that in the vast majority of offices below the State Senate, we're voting based on who we've seen more signs from, or who has a better one paragraph description in the voter handbook... and that's without even getting into the advertising dollars higher level campaigns put out to sway who gets elected. It's hardly a science.

B) You're right, the government doesn't randomly pick, but it's not like we all go out and vote for whoever we think would be best and then they get the job... we select from a list CHOSEN FOR US almost all the time, and every once in a great while, a write-in gets through. The government doesn't "cherry pick" persay, but, systemically, a similar process occurs. The analogy stands.

Frankly, I think a random grab of guild leaders is as good or better than that, and promotes a broader and less inherently biased base.
^That's just my opinion.
----------------------
"Firstly I think you misunderstand what I mean by "survey". I'm talking about multiple choice questions, with answers given that the player selects from. Perhaps with an additional place to put comments. Depending on the nature of the questions they can be precise and concise.

Now such a community wide survey, with a link on the launcher gives EVERYONE a chance to get involved in it. If some wish not to, then that is their perogative. But the fact still stands that a survey prevents "cherry picking" individuals to ask questions."

Clearly, I did misunderstand what you meant, and now that I do, I don't understand how you could possibly see it having the same effect as an actual meeting with representatives.

As I said before, A survey is a GREAT way to discover baseline sentiments from a broad group... but, you cannot go into depth, you cannot collaborate, you cannot plan. I have to take BW at their word that those are the purposes of this meeting. Therefore a survey, while it's something they probably SHOULD be doing, is not a viable replacement.

I think your fundamental disagreement with all of us is that you choose to believe the opposite of what they are saying. If you're foundational premise is that they are lying, then we can't even get on common ground to reason with you...

---------------
"Who says I'm not a fan of player input? This "summit" sounds more of a PR stunt than a valued means to get player input. Why? Because it doesn't actually try to actively involve the entire community. Only a select few."

And the input of those few isn't input? Is a frog less of a frog because it's a small frog?
You sound more exclusionary then BW does with this statement....
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"I think it is unfair to infer that unguilded players are worth less, in terms of player feedback, than guilded ones. Guilds rise and fall all of the time in lots of MMO's. More often because of poor populations. Those populations are governed by what the individual player decides to do. Which in itself dispells what you claim.
I never said Unguilded players are lesser beings... They are part of the community as well, but if you can't understand my point.... that more responsibility, and therefore, attentiveness to the state of the game, lies with the GL... not to mention the fact that they are, by and large, having more and more consistent interactions with ALL aspects of content through their other guild members... Then I fully understand why you can't get on board with BW's reasoning.

skuggz's Avatar


skuggz
02.02.2012 , 01:37 PM | #410
Quote: Originally Posted by Fiachsidhe View Post
Everyone gets to vote when it comes to government.
Ahh yes, cling to the illusion of control... It's adorable...