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Problem with Account Security and Secret Questions.

STAR WARS: The Old Republic > English > Customer Service
Problem with Account Security and Secret Questions.

panacuba's Avatar


panacuba
12.14.2011 , 07:06 PM | #1
In the time Im writting this post Im in a waiting line for an agent to contact me. 30 minutes has passed, no asnwer.

Now, Im creating this post from my personal computer at my home which for some reason allows me to log in/out with no problem but every time I try to log in into the forums from other location I get this msg:

LOGIN FAILED - This account has been locked due to incorrect answers to security questions, please contact Customer Service for assistance.

Another thing is that when I open the launcher for the game it ALWAYS ask me my security questions. Is annoying. Please some help here from a CS rep or a player would be awesome.

Thanks. Peace.
Pana'kuva - Das Übel - Member
Sith Empire | Terentatek Server | PvP Hardcores | End-Game Raiders
Visit us at: Guild Site <> Community Site <> YouTube <> Facebook <> Twitter

panacuba's Avatar


panacuba
12.14.2011 , 07:25 PM | #2
Almost 50 minutes. I give up , I just hope this does not cause an issue when I try to loggin tomorrow to play.
Pana'kuva - Das Übel - Member
Sith Empire | Terentatek Server | PvP Hardcores | End-Game Raiders
Visit us at: Guild Site <> Community Site <> YouTube <> Facebook <> Twitter