Stephen Reid/@Rockjaw: Your EGA tears are not real issues

is no issue... if you didnt get pre-order early isn't bioware's fault, they are doing launch way they are to insure its smoothe and playable and so far only had a small bit of lag here and there and been rather wonderful. No server crashes, no massive pauses no crashes nothing is probably best launch i've been in thus far.

seriously you'll get into the game... just have patience... because believe it or not they do not have to do early launch for pre-orders its a bonus... could just have easily said " yea no early launch for you lawl" and did staggered launch on 20th... the early access is a bonus and not your god given right to get into it... people need to chill feck out.

lol, I've always had a small wish about something like this. I work at wal-mart, so if anyone else here has worked there in the past or is currently, you'll know what i'm talking about. Everyday you go in, wearing the normal wal-mart outfit.. navy blue shirt, khaki pants, and of course, the all important ID card you hang around your neck. It's all shiny and bright, impossible to miss. Typical stuff. And at least once a day, a customer walks up 'Excuse me sir, do you work here?' One day, I just want to say 'No' and walk away.

Actually, I think we need more of this. The reason why gamers kick and scream over stupid stuff is because they expect developers to kiss their butts. Just like teaching kids not to throw tantrums. Don't by into it. Less coddling for whiny entitled customers would ultimately lead to less whining.

Stephen's stock just went up in my opinion.

I agree, in that I don't like how often twitter is used for updates. I don't have a twitter account, don't want one, and I sure don't expect to have to check twitter for updates when they clearly have their own area, on their own website, meant specifically for posting updates lol

Agreed

During WAR launch one of GOA's employees came out with a forum post which was very similar to this twitter by Reid. The situation was also very similar to this. That guy, I cannot remember his name as he is fallen into the pit of nothingness, was fired after a few weeks.

Customer Service IS important. The guy should know better.

You are missing the point. Darthhater is not an official games company with their own forum which they neglect and use a third party system for getting out info, instead of there own community forum...BW does!

All that stuff is optional, and I rarely use anything like that. I just think that updates based on the game itself should be here. I wouldn't mind it if he posted it on both, but he seems to post it on twitter first and then it follows here later. I think it should be the other way around lol

After reading the first few pages of posts on the newly cleaned up forums, I can totally understand why any BW employee would want to avoid it like the plague.

anyone remember that huge meltdown one of the blizzard warcraft forum mods had? that was legendary. would be cool if that thread was archived or saved. he got tired of the crap and went off on a tirade.

lol i was following mister reid's twitter just waiting to see how long it would take to get to him, i can tell he's a really patient and nice guy but it's almost impossible not to let it get to you working in the customer service area of things.

he still was pretty nice though, just did it in a sarcastic way.