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i keep on getting tickets from support

STAR WARS: The Old Republic > English > Customer Service (Read-Only)
i keep on getting tickets from support

Greenbullsweden's Avatar

12.14.2011 , 03:50 PM | #1
Like title says i keep on getting automated responses. i mailed 3 to five times. have gotten atleast 6 messages from support, is that normal? This might not been an issue but the answers might be delayed?

SabreMonkey's Avatar

12.14.2011 , 03:53 PM | #2
I've been asking for days now to get some help with the fact that my game will not download for me. I got one non-automated response 4 days ago asking for dxdiag logs. SInce then? Silence.

doomwillow's Avatar

12.14.2011 , 04:10 PM | #3
Patience my friend, it was over a week to get my pre-order code issue resolved, it seems there's just a rather large queue for support .