Stephen Reid/@Rockjaw: Your EGA tears are not real issues

No this guy is real, hes not Ghostcralwer telling people bullcrap, the man tells it how it is and I respect him for it.

I love this guy!

I can imagine how annoyed he must be from all the morons who feel falsely betrayed or mistreated.

Shut up and let them do their job for gods sake!

I love how so many people can be outspoken jerks, rude and nasty.. but as soon as someone puts them in their place, even politely, they becomes sissy boys, who almost start crying as if they've been mortally offended.

Get over yourselves, seriously.

Release is fine.. they are doing a great job. And he is dead on with his tweet.

The EGA issue is real, and the communications on this issue have been subpar across the board. I think a lot of this grief could've been reduced by competent communications, something that is a bit of a worry for the future of this game.

This thread and all of the other baww threads belong on:

http://first-world-problems.com/

I'm with SR on this.

The no grace period was a real issue because they stealth changed their policy.

The EGA is a non issue.

They clearly explained how EGA would work in a FAQ and it is not their fault all the QQers are incapable of reading.

Rule number 1 if it is in a FAQ you didn't read you have no grounds to QQ
If it was clearly written wrong in a FAQ then you have grounds to complain

Aside from the terrible job your spell checker did, I'm really curious about all these people that took time off and planned to be able to play before EGA was even supposed to start. How does that work in a person's head? Up until a few weeks ago, EGA was going to start based on your redemption date on Thursday - tomorrow. Why would a person who preordered in late October take time off to play the game before they would be able to play? If they took the time off after it was announced that EGA would start on Tuesday then there's evidently enough flexibility in their job to let them take that time off later.

For example, I preordered in late October. When I preordered, I knew I wasn't getting in on day 1. I figured if I was lucky it'd probably be day 3 or 4. When the extended EGA was announced, I figured I'd probably be in on Wednesday if I was really lucky, Thursday probably and almost definitely by Friday. I didn't get in today but from what I understand they got to early October so I'll probably get in tomorrow. However, I'm not taking time off because I know it's not a sure thing. I did take time off near the end of the month to give the queues time to settle a bit. I've experienced quite a few launches - most have had queues and/or frequent server crashes on launch day. Why take time off to play when I'm going to be experiencing that kind of frustration? I'd rather take time off a day or two after, when things have settled but that's me.

As far as a CM publicly asking people to stop asking about things he can't answer or control, that seems completely appropriate to me. Yes, I've worked in community relations at various levels of the totem pole. Yes, at some of those levels I would never personally tell people their issue isn't a "real" issue. On the other hand, I've never had a mob of people asking me to make a personal exception to business rules for them to the point where I can't actually get my job done.

EGA is not an issue.

If you pre-ordered and didn't read how this was going to go - then it's YOUR FAULT - not Biowares.

I'm still not in the game yet and you don't see me crying like a baby.

No, it is not. It was very clearly stated game starts on the 20th, early access is up to 5 days. They've been sending invites and that is it. They do not promise a date for each person, because this can change. You never offer a date on something that may, or may not happen. So they are doing well, and even started 2 days prior to the (up to) 5 days they offered.

None of this changes the misleading statement on the main page of swtor.com. "Fans who have pre-ordered STAR WARS: The Old Republic can NOW begin playing the game!"

If Bioware doesn't want people to complain about not being in, don't post things so easily misunderstood.