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Money for game reappeared in my bank?

STAR WARS: The Old Republic > English > Customer Service
Money for game reappeared in my bank?

Modrain's Avatar


Modrain
12.14.2011 , 09:41 AM | #1
so I pre-ordered the game online and paid in full, same day on my bank account records it shows up and took the $59.99 out. and a few days ago that transaction didn't show up in my bank statements and the money i spent on it showed back up in my account (?)

please fix this before i accidentally spend it and overdraw my account EA

Modrain's Avatar


Modrain
12.14.2011 , 09:44 AM | #2
so i just checked my account and it doesn't have the access code in it now

***?!?!?

rocdogg's Avatar


rocdogg
12.14.2011 , 09:45 AM | #3
You need to contact the retailer. You are wasting your time here.

Technohic's Avatar


Technohic
12.14.2011 , 09:47 AM | #4
Well, your pre-order code apparently is active if you are posting here, correct?

I know mine 1st charged the full price then refunded, but it is supposed to be charged on the 20th which is the official release.

Modrain's Avatar


Modrain
12.14.2011 , 09:48 AM | #5
the retailer was here i ordered through here

Technohic's Avatar


Technohic
12.14.2011 , 09:49 AM | #6
Quote: Originally Posted by Modrain View Post
the retailer was here i ordered through here
You mean Origin?

Same here.

Darthshnooky's Avatar


Darthshnooky
12.14.2011 , 09:50 AM | #7
Quote: Originally Posted by Technohic View Post
Well, your pre-order code apparently is active if you are posting here, correct?

I know mine 1st charged the full price then refunded, but it is supposed to be charged on the 20th which is the official release.
Actually, now that codes are going out Friday, i believe that's when people will be charged.

Technohic's Avatar


Technohic
12.14.2011 , 10:01 AM | #8
Good to know. Still, same scenario I believe to where the OP should be ok. Hoping an actual customer service person has responded to them directly.

Modrain's Avatar


Modrain
12.14.2011 , 02:54 PM | #9
so my account is finally unlocked now, so imma wait till i can hopefully get my early access....

i love ya Bioware, always have

EA......you're on shallow waters