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Rastellon's Avatar


Rastellon
12.14.2011 , 02:13 PM | #1
I tried many times to contact customer service. Is there any higher up executive or
someone in the dev team that nows how to get support. The game is not out yet and
customer support is nowhere in sight. Thanks

themacr's Avatar


themacr
12.14.2011 , 02:14 PM | #2
if you explain your issue here, perhaps some of us can help, they are quite swamped with the people that think they have early access but aren't allowed in yet because they pre ordered 2 days ago.

fallenjedi's Avatar


fallenjedi
12.14.2011 , 02:14 PM | #3
try posting in the CUSTOMER SERVICE forum.....no one here can help you
.

Maxlord's Avatar


Maxlord
12.14.2011 , 02:16 PM | #4
Quote: Originally Posted by Rastellon View Post
I tried many times to contact customer service. Is there any higher up executive or
someone in the dev team that nows how to get support. The game is not out yet and
customer support is nowhere in sight. Thanks
My best advice for you is to write them directly from the email address you used to set up your account here.

Reason i say this:

Phone line is telling people to "Call back later" - So I tried the Form to send in from this site. Nothing.

BUT, once I sent something in from my email client to support@swtor.com - I actually got service, and a reply to my issue.