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Launcher issues

First BioWare Post First BioWare Post

LordBadhabits's Avatar


LordBadhabits
01.21.2012 , 01:02 PM | #1
Can anyone tell me away to over ride the launcher error with your operating system? i use windows 7 64 bit ultimate.. i guess something is corrupted in my file so my launcher will not work properly ,, is there anyone out there that can help with me issue?

Lsheistaon's Avatar


Lsheistaon
01.21.2012 , 01:08 PM | #2 Click here to go to the next staff post in this thread. Next  
Hello LordBadhabits,

Sorry to hear you are having trouble with your launcher. Have you tried running the Fixlauncher.exe located in your installation directory? You can find these by default at:

32bit: C:\Program Files\Electronic Arts\BioWare\Star Wars - The Old Republic
64bit: C:\Program Files (x86)\Electronic Arts\BioWare\Star Wars - The Old Republic

When you have done this, you should use the "Repair" utility on the launcher. To do this, please click on the button located in the bottom left hand corner of the launcher window. This will open a settings menu where you will be able to find and click on the 'Repair' button.

I hope this helps, if not, contact me again.

Thanks!



Lsheistaon | BioWare Customer Service - Forum Support

LordBadhabits's Avatar


LordBadhabits
01.21.2012 , 01:21 PM | #3
my launcher will not run witch means i cant run the patch witch enables the repair button..

Lsheistaon's Avatar


Lsheistaon
01.21.2012 , 01:36 PM | #4 This is the last staff post in this thread.  
LordBadhabits,

Sorry for the confusion, please correct me if I understood incorrectly but it sounds like you are just trying to use the repair function on the launcher straight away. If this is the case, I would highly recommend to you to run Fixlauncher.exe. Please use the Fixlauncher.exe from the directions I said in the previous post.

Get back to me again if this does not help.

Thanks!

Lsheistaon | BioWare Customer Service - Forum Support

giskard-kg-'s Avatar


giskard-kg-
01.21.2012 , 01:55 PM | #5
personally i wouldnt waste my time with that "fix"
i think they want us all to use the repair crap over and over again till they come up with a way to fix the problem. 8-9 hrs to repair? after its done its repaired to a freshly broken state and needs to be repaired again. oh btw im on my 15th hour of not recieving a response from customer service.

LordBadhabits's Avatar


LordBadhabits
01.21.2012 , 02:03 PM | #6
i tried everything i called i tried to re-download it from http://www.swtor.com/download to try and fix it .. the launch fix does not work i tired that before posting this.. i even wiped out my comp and reloaded everything into my comp ran updates.. i did everything i could think of.. still the launcher does not work.. i tried CDS i bought.. i tried both your launchers .. soo please tell me something else i need to try.. or send me 75$ USDs

NinoNisi's Avatar


NinoNisi
01.21.2012 , 02:04 PM | #7
i wonder if the yellows ever got a reply like 'thank u,great,that worked' on this issue.....

LordBadhabits's Avatar


LordBadhabits
01.21.2012 , 02:06 PM | #8
i should have stuck to panda and pokemon with world of warcraft

azeldazel's Avatar


azeldazel
01.21.2012 , 02:18 PM | #9
Having the same problem now, it was absolutely fine yesterday now booting up my system the launcher just hangs on loading, cant even get as far as to click the repair button, have tried the fixlauncher.exe and nothing.

azeldazel's Avatar


azeldazel
01.21.2012 , 02:34 PM | #10
This is from my launcher log if it helps

Code:
20120121194542 INFO   -----------------------------(0)-----------------------------
20120121194544 INFO   SpecsHash=2643629425.3591456594
20120121194623 INFO   -----------------------------(0)-----------------------------
20120121194624 INFO   SpecsHash=2643629425.3591456594
20120121194705 INFO   -----------------------------(0)-----------------------------
20120121194706 INFO   SpecsHash=2643629425.3591456594
20120121194834 INFO   -----------------------------(0)-----------------------------
20120121194835 INFO   SpecsHash=2643629425.3591456594
20120121194927 INFO   -----------------------------(0)-----------------------------
20120121194928 INFO   SpecsHash=2643629425.3591456594
20120121195130 INFO   -----------------------------(0)-----------------------------
20120121195131 INFO   SpecsHash=2643629425.3591456594
20120121195410 INFO   -----------------------------(0)-----------------------------
20120121195411 INFO   SpecsHash=2643629425.3591456594
20120121195905 INFO   -----------------------------(0)-----------------------------
20120121195906 INFO   SpecsHash=2643629425.3591456594
20120121200204 INFO   -----------------------------(0)-----------------------------
20120121200204 INFO   SpecsHash=2643629425.3591456594
20120121200904 INFO   -----------------------------(0)-----------------------------
20120121200906 INFO   SpecsHash=2643629425.3591456594
20120121201338 INFO   -----------------------------(0)-----------------------------
20120121201340 INFO   SpecsHash=2643629425.3591456594
20120121201503 INFO   -----------------------------(0)-----------------------------
20120121201504 INFO   SpecsHash=2643629425.3591456594
20120121201623 INFO   -----------------------------(0)-----------------------------
20120121201624 INFO   SpecsHash=2643629425.3591456594
20120121202325 INFO   -----------------------------(0)-----------------------------
20120121202326 INFO   SpecsHash=2643629425.3591456594
20120121203134 INFO   -----------------------------(0)-----------------------------
20120121203134 INFO   SpecsHash=2643629425.3591456594