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AMD CPU -> 0% GPU Load -> Low FPS

STAR WARS: The Old Republic > English > Customer Service (Read-Only)
AMD CPU -> 0% GPU Load -> Low FPS
 
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Acelot's Avatar


Acelot
01.21.2012 , 08:13 AM | #81
Hello Customer Support.

I just want to remind you that I am still waiting for assistance in this matter.
As I already wrote my reseller refuses to take the game back, once it is openend.
Because you clearly stated there is nothing wrong with my system, it seems obvious the game was delivered in a defective condition.
I now need some sort of confirmation from your side about this condition i can show to me reseller so he will finally take the product back.
Are you willing to let me have such kind of confirmation or show me any other way to return your product ?

Regards, ace.

Xesha's Avatar


Xesha
01.21.2012 , 01:41 PM | #82
Quote: Originally Posted by Acelot View Post
Hello Customer Support.

I just want to remind you that I am still waiting for assistance in this matter.
As I already wrote my reseller refuses to take the game back, once it is openend.
Because you clearly stated there is nothing wrong with my system, it seems obvious the game was delivered in a defective condition.
I now need some sort of confirmation from your side about this condition i can show to me reseller so he will finally take the product back.
Are you willing to let me have such kind of confirmation or show me any other way to return your product ?

Regards, ace.
I do want to hear the end of this since I am also in this situation.
"Hey, I know! I'll use my trusty frying pan... as a drying pan!" - Brock

Wakantanka's Avatar


Wakantanka
01.21.2012 , 01:49 PM | #83
Quote: Originally Posted by Acelot View Post
Hey Wakantanka,

Very great read, especially for me as IT Student.
I rememeber that our Professor in Windows Programming (C/C++ within windows.h) told us shared memory should be treated with caution. Though we programmed IPC via Pipes (which were basicly replaced by sockets later) and Named Shared Memory for the sake of exercising, I learned the usual approach is to create threads within a process and synchronize them by entering a critical section.
Please forgive me if i got something totally wrong, I am still at learning all this and have bsicly 0 real preactical expirience.
But I was surprised that with the little I know I would have such a clue of what is happing thanks to your technical explaination. I would have never expected a great name like Bioware would program like... this.

Cause it seems you have pretty much expirience with Software Engineering, what do you speculate was the reason to develop the game in this "design", rather than the more usual conecept. Do you think it's because of limitations of the Hero Engine or simply carelessness ?


I am still asking the Customer Service for assistance in returning the product.
I called my reseller and was told they in general don't take software back once opened, only in special cases.
What else can I do ?

Regards, ace.
I am not sure why they did a split process, again I have never seen a game do this. The only time I have seen this done is on server software where isolation and resilience is key. In fact the software I work on has a job scheduler we built that spawns child processes to complete a job that needs running. The reason we did this was to prevent a misbehaving job from taking down the scheduler or degrading it's long term performance.

Communicating to a child process is definitely much more work and adds overhead rather than just another thread within the same process.

For a Windows IPC overview you can start here: http://msdn.microsoft.com/en-us/libr...(v=vs.85).aspx

I think a key quote from that article is this: "Is performance a critical aspect of the application? All IPC mechanisms include some amount of overhead." So the trade-off must be worth it, but I just don't see it for a game.

Acelot's Avatar


Acelot
01.21.2012 , 09:22 PM | #84
Hey, just out of curiosity:
Where have you installed SWTOR ?

Cause i have it installed on a different physical drive then windows.
May that cause Problems for swaping data from/into the page file ?

ace.

Jaysun's Avatar


Jaysun
01.21.2012 , 09:26 PM | #85
this happens to me, I'm on a laptop and get any from 30-110 depending where I am.. I can be doing nothing.. then BAM down to 2-5 FPS..

the only way I can fix this is if I restart... I've even run other games after this one and the games run fine (ME2, DA, AOE)

this is recent though... even at the height of beta stress test my FPS never went that low.
Jaysun - Guardian
MEK


Xukon - Powertech

Pink_Saber's Avatar


Pink_Saber
01.21.2012 , 09:26 PM | #86
Quote: Originally Posted by Jeeedijedi View Post
The game tells computer what to do. The computer is never at fault only the operator/programmer.
I'm not trying to say your problems aren't caused by the game, but this is the funniest thing I've read all day, and so far from the truth I literally laughed out loud.

If this was true, there'd be no such thing as minimum system specs for anything and I'd be getting 111 FPS on my TRS-80 Model I. Hard drives would never fail. We wouldn't need cooling fans.

Maybe some day, little dreamer, but not today.

Wakantanka's Avatar


Wakantanka
01.21.2012 , 09:26 PM | #87
Quote: Originally Posted by Acelot View Post
Hey, just out of curiosity:
Where have you installed SWTOR ?

Cause i have it installed on a different physical drive then windows.
May that cause Problems for swaping data from/into the page file ?

ace.
My system has a single SSD for both Windows and the game. I also have 8 gigs of ram so the page file is never really being touched. You should only see page file usage if physical ram gets exhausted.

Jaysun's Avatar


Jaysun
01.21.2012 , 09:28 PM | #88
Quote: Originally Posted by Acelot View Post
Hey, just out of curiosity:
Where have you installed SWTOR ?

Cause i have it installed on a different physical drive then windows.
May that cause Problems for swaping data from/into the page file ?

ace.
I have SWTOR installed on my system drive and an entierly different drive.. same issue.
Jaysun - Guardian
MEK


Xukon - Powertech

Acelot's Avatar


Acelot
01.21.2012 , 09:33 PM | #89
Well was just quick thought.

I was able to get some info from someone where the game works better.

His Specs:
Win7 64 bit
AMD Phenom II X6 3.3ghz
8GB ram
AMD Radeon 6800
60GB SSD HD
Installed to Programs X86

He at least has 50% GPU load within a Warzone.

*Edit*

Forgot the link to the image
http://i31.photobucket.com/albums/c3...an/SpecsSS.png

IronclawFTW's Avatar


IronclawFTW
01.21.2012 , 09:37 PM | #90
Wow, about time some more people posted about this. I made a couple of threads like a month ago about this, how the game just ignores my GPU in WZ and on Ilum, as soon as there's people on the screen. Only replies people get whenever they say the game runs slow is they have slow computers... NO.. tons of people have uber fast computers... and those who say they have laptops just gets laughed at even though laptops ALSO can be fast, running BF 3 smooth like hell... still seems like alot of people think just because it's a laptop it can't run anything smooth.. FAIL on you people...

Anyway, if there's no people around, my GPU i used nicely and the heat goes up to 90 degrees and stays there.... and the game runs smoooth, 100fps usually...... but in WZ and on Ilum when I encounter other players, my GPU goes to sleep, temp going down to 50, usuage down to 7%, fps down to 5 etc....

BAAAAAAAAD programming, that's all.....



...
I'm playing a Jedi Seer as I love to heal and have been a healer in WoW for 7 years. I'll probably be one of the best SW:TOR healers, if not THE best. I'm 33 years old and immature for my age (I've been told) so don't cross me or you won't get any heals :P. Also, as a healer I'm more important than anyone else so I demand to be able to roll NEED on everything.