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GAME uk and the release date

STAR WARS: The Old Republic > English > Customer Service
GAME uk and the release date

Dakc's Avatar


Dakc
12.13.2011 , 09:03 AM | #1
Could someone from bioware please get onto GAME UK, and correct them on the release date, i got an email from them on the 11th, to say my game had been "shipped"

so yesterday and today i have waited in checking the tracking number etc .... nothing ... 2 days semi wasted

so i phoned them and according to GAME "we are no dispatching the game till the release date set by BIOWARE which is the 14th"

so much for the "we have set no release date to suppliers" post
Dakc

Bria vet

NecroBuster's Avatar


NecroBuster
12.13.2011 , 09:09 AM | #2
This was in the email they sent:

"Your order is due to reach you after 15th December, the email just means it's being held ready for delivery. Please note all courier tracking numbers will not be active until the evening prior to the 15th."

KNGR's Avatar


KNGR
12.13.2011 , 09:13 AM | #3
Quote: Originally Posted by Dakc View Post
Could someone from bioware please get onto GAME UK, and correct them on the release date, i got an email from them on the 11th, to say my game had been "shipped"

so yesterday and today i have waited in checking the tracking number etc .... nothing ... 2 days semi wasted

so i phoned them and according to GAME "we are no dispatching the game till the release date set by BIOWARE which is the 14th"

so much for the "we have set no release date to suppliers" post

Releasedate in the EU is the 15th - hence i dont get why it still says the game release / start is on the 20th. Seriously weird policy - even my Amazon Preorder says it is being delivered on the 15th. So does that mean i can redeem my Full Registration Code on the 15th and can play from there on? If so, what is the point of Early Access for Europeans then? I really dont get this.

Dakc's Avatar


Dakc
12.13.2011 , 04:54 PM | #4
Quote: Originally Posted by NecroBuster View Post
This was in the email they sent:

"Your order is due to reach you after 15th December, the email just means it's being held ready for delivery. Please note all courier tracking numbers will not be active until the evening prior to the 15th."
i never got that email mine said :-


Quote:
Dear <me>

Good news! Your order has been despatched and will be delivered soon.

If you have ordered a number of items, your order may be delivered in multiple deliveries. Please allow 3-5 working days for the rest of your items.
i was sure i read somewhere that there was no "release date" for the box sets

was just looking forward to actually getting the stuff, rather then sat waiting for EGA .....
Dakc

Bria vet